B & L Washing Machine Repair

It all started when my landlord ordered a refurbished refrigerator from this company. It had an overwhelming smell of mold. I tried to make nice and deal with it by cleaning it in every possible way but could not fix the problem. The landlord arranged a repair man to come from this company. He arrived at 930pm (for 5pm apt) and opened the back panel to clean it. He told me that the coils were covered in mold and dead maggots. He left me with the "cleaned" unit. The mold smelled better but he had also scrubbed loose the maggots and they were now blowing throughout my fridge. I insisted it be replaced.
They delivered another refurb. that worked well for 11 months. It died and had to be replaced with yet again, a refurbished machine. The new machine died in 2 weeks. The repairman was supposed to come the next day. I called them that day to confirm and get an estimated time. They said he would be there by 3pm. No one showed. I called the next day, they said they would be there, and no show. We asked to speak with the manager and schedule another appointment. He was supposed to call and didn't. This continued for days. The repairman finally showed up 5 days later. Miraculously the machine started working and they couldn't do anything to it until it broke again.
That happened 1.5 months later and was told it couldn't be fixed. They promised to deliver another unit the next day at 5pm. No show, I called the company and they were closed. The next day I insist they delivery the new unit and instead they send a repairman out to fix the machine, that 3 days ago said could not be fixed. I asked to speak with the owner of the company who was waiting in the car. The repairman said he would have him come in and talk with me, because as you can imagine, I was upset. The owner left and never came in to talk with me. I had to call him, and yet again, insist that he deliver the new unit that was promised to me. It finally arrived.
I cannot believe such a company still exists. If it weren't for cheap landlords such as mine I'm sure they would be out of business. I wish I could give a negative infinity amount of stars but no such rating exists. The same can be said of their professionalism and customer service.