More Info
- Email Business
- Extra Phones
: (440) 946-5252
- Payment method
- check, discover, master card, visa
- Location
- serving most of Cuyahoga, Lake and Geauga counties
- AKA
Mighty Maids of America Lake County
Mighty Maids Inc
- Categories
Reviews
03/02/2011
I have used Mighty Maids cleaning service on a regular basis at my home for over 5 years. Of all the services I have tried over the years they are by far the most dependable, responsible and best cleaners in the business. They come in and clean while I am at work and I am thrilled to come home to a sparkling home. I love that they are a local company and not a franchise and that if i need to make a schedule change or have any special requests I can call there office and actually talk to someone and it is taken care of. I recommend this company to all of my family and friends.
07/06/2010
Do not use the mighty maids. I had to clean certain parts of my house when they left. I didn't give a time limit, I just said do a deep down clean. There is no reason for things to have been skipped. I picked up an area rug and dirt fell all over the floor. The tops of hanging pictured were not dusted. I asked them to do the windows and they skipped two ad the others were streaky. It was a waste of money. Before I posted this review, I wrote to the company twice to let them resolve the situation. I never got a response. Hopefully, I can save someone else their money and frustration. Look to another cleaning company. I gave them two stars because the wood floors looked nice and the vacuuming was thorough.
I am very sorry that this customer is unhappy with our service. We strive to do our best for each and every customer but if there is ever any problem, a call to our office would have had a crew back out to redo anything that this customer wasn't satisfied with. That is the guarantee for our service. I can't say what happened to the letters that were sent to our office, I can say that if we recieved them they certainly would have been answered, we have never in over 30 years in business not responded to any problem or complaint. We have a very good reputation with the BBB and are members with an A rating on Angies list.
Details
Phone: (216) 661-2555
Address: 4910 Van Epps Rd, Brooklyn Heights, OH 44131
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