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(914) 337-4935CallVisit WebsiteVisit WebsiteMap & DirectionsDirections65 Pondfield Rd Ste 14Bronxville, NY 10708Write a ReviewWrite Review

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maryj111

09/16/2007

Overall
Rude Maitre'De

While the food at this new restaurant is decent, my first (and probably only) visit was ruined by the actions of a rude Maitre'De. I first sensed an unnecessary air of superiority from this gentleman when I approached him. I stated that I had a reservation (gave my name, etc.) of which he seemed aware. He replied "yes, a table outside". This restaurant has two outside areas: a pretty courtyard in back and a small terrace in front, near a parking lot. I explicitly made reservations for the courtyard and actually confirmed them with an in peron visit that week. Yet, I was escorted to the front porch. I nicely mentioned that we intended to sit in the courtyard, at which point the Maitre'De replied "sorry, those tables are reserved". I said "yes, I know, I am one of those reservations". He replied "how unfortunate, they are all taken". First, a reservation should ensure there is one available, and also, 90% of the courtyard tables were empty at that time. So in the interest of keeping things polite, we sat in the front near the parking, noise, etc. I wasn't offered an explanation or some type of compensation (such as.... sorry we screwed this up, please have an appetizer on on). I suspect courtyard and all other tables will be readily available to all because the rudeness will keep customers away.

Details

Phone: (914) 337-4935

Address: 65 Pondfield Rd Ste 14, Bronxville, NY 10708

Website: http://scaliniosteria.com

More Info

Email
Extra Phones

Phone: (914) 337-4931

Payment method
amex, discover, mastercard, visa
Price Range
$$$
Other Email

Categories
Other Information

Parking: Street

Wi-Fi: No

Bike Parking: No

Attire: Dressy

Cuisines: Caterers, Italian, European, Continental

Alcohol: Full Bar

Takes Reservations: Yes

Outdoor Seating: Yes

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