More Info

We Don't Drain Your Wallet .......... We Drain Your Pipes!!!!!!

Email
Extra Phones

Phone: (901) 244-5736

TollFree: (866) 783-1511

Services/Products
Residential, Commercial, Bathroom Plumbing, Burst Pipe Plumbing, Drain Treatment Plumbing, Emergency Plumbing, Garbage Disposal Repair, Plumbing Camera Inspection, Plumbing Piping, Sewage Ejector Pump Replacement, Sewer Cleaning, Slab Leak Repair, Tankless Water Heaters, Water Line Repair
Brands
GROHE BRADFORD WHITE, KOHLER DELTA MOEN, Rinnai RUUD TOTO American Standard, Smith NORITZ PROFLOW FIAT BLANCO, Sterling MAAX
Payment method
amex, discover, visa, master card
Amenities
24-hour service
Accreditation

Better Business Bureau

BBB Rating A+

Associations
BBB Accredited Member
Categories
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Reviews

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TB
Tanya B.

06/24/2023

Overall
Expertise
Professionalism
Promptness

Technician was personable and knowledgeable. Took time to explain the issue.

JM
Janice M.

06/13/2023

Overall
Expertise
Professionalism
Promptness

Called them one morning and had a tech out the same day! Super nice guy and great service!! Will use again!

KL
Kitty L.

06/06/2023

Overall
Expertise
Promptness

I live in St. Louis my mom lives in Covington. She had a major plumbing issue with her pipes. Justin called and kept me informed during the whole process and made it very easy to handle. I would highly recommend.

KL
Ken L.

04/25/2023

Overall
Expertise
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Promptness

Took care of my drain problem promptly. Great work!!!

PW
Paul W.

04/20/2023

Overall
Expertise
Professionalism
Promptness

Great ! Will definitely use again .

JB
Jacquelyn B.

01/01/2023

Overall

They were very professional, courteous and on time. Communications from them on appt and arrival time was great. I will recommend them to others.

BT
Brenda T.

12/10/2022

Overall
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Promptness

On time, reasonable price, and great work. William was professional and informative. Would recommend him and the company for plumbing needs.

PG
Peter G.

12/09/2022

Overall
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Professionalism
Promptness

They do great work and are very knowledgeable. They usually come the next that I call and have come the day I called a few times. Would recommend them to anyone.

CR
Christine R.

11/30/2022

Overall
Expertise
Professionalism
Promptness

I was given an appointment, they showed up, gave me an estimate. The price quote was reasonable. Therefore I allow them to do the job , they had all the equipment need to complete several jobs for me.

SB
Starr B.

04/07/2021

Overall
Expertise
Professionalism
Promptness

Fixed the problem and were great with explaining and informing the issue and the solution.

EH
Ellen H.

03/01/2021

Overall
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Promptness

Will was very pleasant, kept me informed by phone on his arrival time when delayed, very professional, knowledgeable, got me up and running quickly!!! Had an emergency on Saturday morning, problem found and solved Saturday evening, thank you Will!!!

RH
Roger H.

02/26/2021

Overall
Expertise
Professionalism
Promptness

We called Draingo during a winter storm in Memphis, which did delay their ability to come right away. However, we did appreciate updates by phone. Upon arrival, the plumber was very quick to fix our sink and very polite.

DG
Deborah G.

02/04/2021

Overall
Expertise
Professionalism
Promptness

Johnathan came out and was very professional. He found a part that I thought would have to be ordered for my commode. He came back the same day and repaired it. He cleaned up and was very neat.

AF
Allen F.

02/06/2017

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Professionalism
Promptness

Well, one morning I walked outside to get me a cold pop, and i thought someone was bar-b-q-ing. I didnt have no shoes on my feet or nothing. I looked over at my yard and yelled Lord Jesus my yard is flooded..I ran, I ran for my life, grabbed my phone and called Sonya at Draingo Plumbing and a plumber was dispatch immediately. I ran so hard i got bronchitis..
Brandon came out and repaired my busted water line in my yard and made my wife very happy..
For that i am very grateful.. They are some good guys..
We will be using Draingo Plumbing for all of out plumbing needs for now on..
Thanks Guys

SM
Samantha M.

03/12/2015

Overall

Love this company!! They are great!! Same day service was great. And the people they sent out was super nice. Josh and Brandon was amazingly nice to us!

VB
Veronica B.

07/26/2014

Overall

I love this company! Very courteous and professional! I have had work done by them in the past and just recently and the service is always the same. I will continue using their service in the future, as well as referring other customers.

DW
David W.

02/10/2014

Overall

Horrible customer service, technician was scheduled to come between 3 and 6PM

didn’t get to the house until after 8:30 PM , smelled of alcohol and then talked me into a higher price service, instead of the service I called about.... which didn’t work.

I asked the technician about a warranty and was told he would give me 30 days, less than 22 days after we are having the same problems.

I contacted them and was told that I was having the same problem and an additional problem related to the work they did...( they left the cap off my main drain clean out and after the big rain we had, mud and debris washed down in to my main drain and has stopped it up.

I was told it was not their problem and the technician denied even telling me that he was going to give me the 30 day warranty.

Could have knocked me over with a feather when the technician flat out denied saying he was going to give me a 30 day warranty…

Please use another plumbing company, that will stand behind their work and be honest.

lorrie567

12/28/2007

Overall
Stoppage

I received same day service. The plumber was very nice. It was Sat and they did not charge weekend rates like another company I called.

Details

Phone: (901) 244-2198

Address: 6883 Highway 14, Brighton, TN 38011

Website: https://draingoplumbing.com