Security Public Storage- Brea

I want to thank Edgar for helping me with getting my storage on the right due date. Some how my due was not right.Edgar was so nice to give excellent service in solving the problem. Edgar is very professional.Edgar would a Good candidate to receive a promotion and raise. Edgar is a Great person for your company. He represents well.Edgar make me happy about using your company. My items are safe in this company. Management please promote Edgar he help me in many ways . Edgar has Excellent service.Edgar is a Great person to have in your company. I would recommend others to use your company. Make to ask for Edgar he is one of the employees in your company. I am Julie Rials a happy customer.

Great facility, easy access and great service.

Love SPS! Been a long time customer! Very clean, alarm system for peace of mind, and awesome staff!!!

The service at this location is the best. Moon is very knowledgeable and friendly. always a smile on her face.

Always welcoming and courteous staff. Extremely secure location with staff onsite. Never any issues. Customer of 10 years and very grateful to have them for my storage needs.

Amazing place and people!!

We are storing our entire household at Security until we can move in to our new house in April. We found this business to be easy to work with and affordable. The storage units are clean and well secured. I was impressed that one of the managers called me to let me know I put my lock on wrong and was not secured, found during one of their inspections. Overall, we are very happy with this facility.

The experience Ive had with Security Public Storage has been one of the most bizarre and worrisome ever encountered. The first 3 months I was unable to enter my unit due to an extremely large beehive located up under my unit. The cavalcade of errors committed by a business just to get an exterminator out was fascinating. Unfortunately, a couple of my kids larger Christmas Presents had been in there. My frustration and bewilderment were at an all time high. Finally they coordinated their schedules to get that exterminator out. (in fairness, they did comp me for my inconvenience.) Now 2 months later, Ive attempted to use their website to pay and the site had errors and wouldn't allow payment, I called them multiple times and provided proof of everything and then finally got into the site, which then said I was locked out and I couldn't pay thru the site. I call and now I owe lien payments and late fees and they inform me I must pay all of these payments, which are ridiculous fees that businesses tack on for basically doing normal business procedure, plus the next month in full. I have yet to see anything run smoothly at this business they are now refusing my payment for one month even tho the due date for the second month has yet to arrive. The gentleman who helped me on the phone seemed to take glee in explaining that they deem him unable to process partial payments. I'll probably end up paying even though as a customer all we want is for things to work in the field that your company chose to do business in. If the consumer accepts this below mediocre way of doing business, then we deserve the customer service we are given.

Very nice people clean facility security 24/7 on site management

I feel at peace knowing that my personal belongings are in good hands. Moon and staff keep the area clean and free of clutter. This storage facility is easy to drive around. Very happy