Hair By Melicia

I had an awful experience getting my hair styled by Melicia. She did a twist-out and it looked terrible so I requested a refund. My hair had no definition and was frizzy all over. I paid via Square and Melicia told me she could not refund me via Square because "there is no way to break the payment up" because Square "does not allow" her to list individual services in the transaction for partial refunds. This is an outright LIE (I use Square so I know...and anyone can also Google how to create items and categories for partial refunds on the Square app). This shows her lack of business skills. The only way to make an appointment is via text message which is unprofessional in running a salon. She also showed up late. Even on the day I went to pick up my refund, she told me to be there at 1:00. I got there at 1:00 sharp, and there was another client waiting for her 1:00 appointment too. Meme finally arrived a little before 1:30. Overall, my experience with Melicia as a stylist and professional was truly HORRIBLE.