Boston Blossoms

I also do not write a review but this store is out of control. Valentine day I order a dozen of roses (12 roses). 9 end up to my friend, 4 of which were completely destroyed! When I called to complain the manager was extremely rude and unprofessional and basically told me that can send out a second delivery (Next week!) if I want but I should forget my money since he will not refund and he has good lawyers! I denied and trying to dispute because this guy is unbelievable!

I don't usually write reviews for online shopping, but a terrible shipment on top of a poor/ discourteous service has unfortunately prompted me to write this review.



I placed an online order for 'Divine Orchids' 3 days back to be delivered to my wife's apartment. The total cost including the delivery came to about $100. The delivery was on time but it was totally different from what was ordered.

The pot was totally different. it was low quality, smaller with silt falling off everywhere. Also it didn't have the assortments on the bottom, and the flowers were also not the same. My wife sent me the pics, and i was surprised to see the product.



Next day I emailed the shop, and they didnt respond for 2 days. So I called them and I talked to the manager 'Nick' who was very discourteous, rude and arrogant. He totally denied all of the above and said, he gave the product HE thought was better, and it wasn't what I had ordered. And changed my order without my knowledge or permission.



Later he started yelling at me, and didn't let me talk on the phone. I told him I would complain about his service, and he started swearing. And said 'you have been talking for 10 mins', and I told him 'Sir, we have been on the phone for 3.5 mins and you have done most of the talking. And all I am requesting is to give me what I ordered and I dont want Refunds of discount coupons'.



He said he might do it at his convenience which may take upto 2 weeks, or may not happen at all!! I mean seriously?



Extremely rude, poor, and arrogant service.

I wouldn't recommend them to anyone. And if the owner of this shop is reading, i beg him to fix these things. Because this is bad business!! And this is not how one handles things especially customers.



I wish there was a rating of Zero, because this is what they deserve!!

My husband forgot to order flowers for his parents 50th anniversary party. It was the day of the party when he realized that he forgot. I called Boston Blossoms and got the flowers just hours later. The service I got was excellent. The woman I spoke to was very knowledgable and so friendly. And the flowers.... They were beautiful! Everyone commented on them at the party. A great florist all around! Thanks so much!!!!

I ordered flowers for my friend and they were great! The quality and price were superb. I will definitely be back!

If I could have given a rating of 0 stars I would have. They are terribly overpriced and completely unhelpful. My normal florist was out of roses, so I placed an order with this place and it was a huge mistake! After placing the order and giving my credit card info, I was rushed off the phone without being quoted the price. But it was a standard bouquet of roses and I didn't expect them to be double the price! When I realized this I called to complain and they accused me of being at fault for not asking how much I was going to be charged. Granted that was stupid on my part, but I was in a rush and they didn't do their job well either. I ended up being charged over $6 per stem for a bouquet of roses (normal price in this area is at most $3 per stem) and they added and charged me for a bunch of extras that I didn't request. Since they delivered the flowers before I caught the mistake, they refused to even hear me out. Ridiculous pricing and terrible customer service!

The owner of this shop is an exceptional talent. My wife fell in love with the flowers. My home smells so nice and the flowers lasted for days... I will be back