More Info
- General Info
- Dynamite Tool Company has been a leading distributor of more than 300 lines of name brand hand & power tools since 1977. We are a Long Island Power Tool, Hand Tools, Cordless Tools tradition serving woodworkers, contractors, municipalities, state agencies, schools, & hospitals for more than a quarter century. Dynamite Tool remains unique to the power tool industry because we are also a factory authorized warranty repair center for more than 40 power tool manufacturers. We stock a full line of accessories and most common used parts for everything we sell. Our sales staff is factory trained and nationally recognized as the most knowledgeable in the power tool industry. Our volume purchasing along with sucking up to manufacturers, allows us to offer the lowest possible discount price.
- joe@dynamitetoolco.com
- BBB Rating
- Extra Phones
Fax: (631) 563-8928
- Services/Products
- * Air Tools * Automotive Tools * Cordless Power Tools * Generators * Hand Tools * Lawn and Garden Tools * Measuring Tools * Pneumatic Tools * Power Tools * Safety Equipment * Tool Distributors * Tool Export * Tool Repairs * Woodworking Tools
- Brands
- * Dewalt * Milwaukee * Makita * Bosch * Porter Cable * Jet * Hitachi * Honda * Irwin * Pls * Rockwell * Worx * Powermatic * Delta * Stanley * Bostitch * Rolair * Amana * Paslode * Metabo * Delta * Stiletto * Stabila * Roto-Zip * Sas * Shark * Sawstop * Steel City * Freud * Festool * Fein * Fastcap * Drill Doctor * Dremel * Bessey * General * Grex Pneumatic * Grip * Guardian * Jet * Johnson * Klein Tools * Kreg * Lenox * Triton * Titan * Starett * Bora * Tajima * Jorgensen * Rousseau Co * Spectra * Snap-On * Simpson-Strongtie * Rigid, Makita
- Payment method
- debit, paypal, cash, all major credit cards
- Other Link
- Categories
- Other Information
Parking: Free
Wheelchair Accessible: Yes
Reviews
01/26/2022
They have a variety of tools for sale. There online store is amazing.
I looked them up on BBB and they received an F. I should have checked there first. Please be very careful what you purchase online from this company. I purchased a very expensive 24V Lithium battery for my cordless weed eater- it did not fit. I called to have it exchanged and found out that no 24V battery existed to fit my model. When I asked for a refund they charged me a 15% restocking fee. The battery is brand new, obviously never used because I couldn't make it fit if I wanted to. Now I am out shipping both ways and restocking fee, about $40 dollars AND HAVE NOTHING TO SHOW FOR IT. WASTED $40. After trying to discuss the matter with customer service (because there online statement read MAY BE subject to restocking fee for what they consider customer convenience, I received a long, hateful email that ended in:
"you should be smarter about how you spend your money.Maybe even do a little homework before you make a purchase would be the prudent thing to do. Instead,I guess its easier to blame someone else because you were just to lazy to research what you were buying.So now you expect eveyone else to pay for your laziness .And why not ruin there reputation while I'm in this destructive mood,after all I'm a customer,I'm always RIGHT."
D.T.C. Customer service
I wish I had Richard Kasten's email (company president)!
They just lost another customer. But, more importantly, I hope I have saved you the trouble, not to mention money. There are too many great companies out there to waste time with this one.
If I could leave a negative star rating.... I would. Bait and switch is the name of the game and if you don't like it, they'll refund your money and be rude about it. I tried in good faith to resolve things, even offering some possible solutions to the problem to no avail. So much for a company that claims to value customer satisfaction. I will never attempt to spend my money here again. I'm not a big fish, but you would think they would be happy to have part of the $5,000 a year budget for tools and accessories that I have. I'm sure their competitors will not complain though.
What happened? I tried to place a $289 order which included a 25 pack of Fein Multimaster blades. A couple days later I get an email stating that the 25 pack has been "discontinued" and "replaced" with a 10 pack for $6 less. I politely replied in a somewhat lengthy email that although I do understand mistakes happen, this sounded a bit on the bait-and-switch side of things and would like to know how we can resolve the issue. Their response was that the price on the 25 pack was a "mistake" because their competitor had it listed for $125 more (well, is it discontinued or a price error? I'm getting a little confused here) and offered free shipping (wow, thanks a LOT). I again politely responded that perhaps I had not made myself clear, 10 blades for $6 less and free shipping is a far cry from what I ordered and that we needed to work out something more acceptable, and listed options, such as offering two 10 packs of some other blade (there are other 10 packs that two of them would be slightly higher than the price for the 25 pack). The reply was quick and rude, that the "supervisor" instructed them to cancel my order.
So if you want to waste time and have your order canceled, then this may be the place to order from.
02/18/2011
This company is just Terrible. I ordered a product from their web site, and hadn't received it a month later. I contacted the company and they told me the item hadn't shipped yet and wasn't going to ship anytime soon. They were very rude on the phone, and promised to contact me back but never did. I called back and requested an order cancellation and refund. They still haven't refunded my money or sent the product. I keep calling them, but they are very rude and they just keep saying that they are going to do it, but I still have not gotten my money back. Don't deal with this company unless you want to get totally ripped off!
We are very sorry you had such a bad experience. We strive to satisfy every customer order. Your should have been refunded as soon as you have made the request. The person responsible for the refunds has been terminated. Sorry about any inconvenience this may have caused you.
01/03/2011
They send out email notices that claim to state that their product has shipped, when in fact, they haven't. Then they try and blame it on UPS shipping.
Buyer beware and I wouldn't advise fast shipping with this company. Customer service only responded when threatened with credit card reporting.
Dear sir When you receive a shipping notice from us, it comes two ways. Once through our system, and the other as a confirmation from UPS. At the time of your shipment, UPS shipping crawled to a halt due to severe weather conditions out of their control and ours. Once the weather passed the shipment resumed to your location. We are sorry about any inconvenience this instance may have caused you.
09/20/2010
nice website! very easy to make a purchase, great pricing...actually saved a chunk of $$$ buying from here opposed to my regular location. and my item was shipped free. I will be shopping from here on in!!
Details
Phone: (631) 563-8181
Address: 1551 Smithtown Ave, Bohemia, NY 11716
Website: http://www.dynamitetoolco.com
People Also Viewed
- Harbor Freight Tools
1934 Middle Country Rd, Centereach, NY 11720
- Lowe's Home Improvement
2796 Route 112, Medford, NY 11763
- Harbor Freight Tools
1851 Sunrise Hwy Ste 12, Bay Shore, NY 11706
- Lowe's Home Improvement
825 Montauk Hwy, East Patchogue, NY 11772
- Blue Tool
41 Keyland Ct, Bohemia, NY 11716
- J&B Buy Sell and Trade Inc.
335 Ronkonkoma Ave Unit 4, Ronkonkoma, NY 11779
- The Home Depot
10 Gateway Blvd, Patchogue, NY 11772
- Truemade Prods Inc
910 Marconi Ave, Ronkonkoma, NY 11779
- The Home Depot
301 S Research Pl, Central Islip, NY 11722
- The Home Depot
401 Independence Plz, Selden, NY 11784