A A A RED BOX MOVING

Stay clear, quoted $80 dollars and hour for nothing more than 2 porch monkeys. When it came time to settle he brought out another paper with $129.00 for 2 lazy loud mouth disrespectful porch monkeys who had the hole complex complaining. By the time they released us from hostage we $ 680.00 for a about a two hour job.

I had an awful experience with Red Box Moving Company. My husband researched moving companies and found good reviews for Red Box. Unfortunately he had a death in the immediate family and needed to go overseas unexpectedly, leaving me to handle the move. My husband told me that Norbert quoted $350-400 ("Definitely not more than 400") for a one bedroom move approximately 8 miles. I called him to confirm this quote which he did. On moving day, they arrived two hours late. During this time, myself and three friends loaded up two pickup trucks full of the fragile boxes and loose items. When Norbert arrived, I showed him what was left for them to move and that i expected the lower end of the estimate (350) given that we spent two hours of four people already loading boxes due to their lateness. They completed the entire move in 2 hours. This was quicker than I expected and fully expected to pay only $350. Much to my shock, Norbert charged me $475!!!!! He claimed that there was a truck fee of $190 in addition to the hourly rate of $109. I was shocked and stated this was not what we agreed upon. Norbert dropped the price to $420. I continued to express my disappointment and he refused to budge, asking why I was upset by $20. I told him that it's not $20, it's $70 since the price should have been $350. In the end I paid it, but I am left with a bad feeling.



When my husband returned from abroad, he told me that Norbert's quote included a standard charge of one hour travel fee in addition to the time actually used. So the discrepancy was that Norbert shouldn't have charged a truck fee of $190, but only $109, in addition to the time spent moving. I feel like I was taken advantage of during a time of family crisis and I wonder if this would have happened if my husband was here. I just want to let others know of my experience and choose another moving company.

My husband and I would like to thank Norbert and his crew for their very professional service and hard working. They moved the contents of our home efficiently and safely. They didn't waste time and were exceptional being careful. Great attitude, attention to detail and lots of experience. We are so happy to have found a company that is affordable, professional and yet friendly. We wouldn't hesitate to recommend you for any move. Absolutely the best!

After doing my research, I hired Red Box Moving for my move. I called Norbert, business owner/operator, he was very helpful and kind. They arrived on time, in a clean truck and were very professional, polite and extremely hard working. All my furniture was wrapped with moving blankets and properly packed into their truck. They also took great care on protecting my walls and floors. Smart and strong group of men. It was my BEST MOVE I ever had and the price was very reasonable too! I have already recommended Red Box Moving to a couple of friends and I would use again. Thank you for such a great service!