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Reviews
01/08/2013
This company is TERRIBLE!! I paid $150 for 3 cleanings on Living Social and when I went to book the appts they made me do all 3 in January! Then, no one showed up the day of the appt!! Then, after repeated phone calls and messages, I got no response from the company!! Thank goodness Living Social stood behind their service and gave me a full refund. Avoid this company no matter how cheap you see "a deal" for their "services." Only gave it 1 star b/c it wouldn't let me do 0 stars!
08/23/2012
If you bought this through Groupon for #1 Ladies Cleaning Service...contact Groupon - they stand behind any purchase. They refunded my purchase. I agree, they left a lot to be desired. The vacuum could not pick up any hair or dog fur off of the rugs. I had to vacuum after they left. How do you run a cleaning service with sub-par equipment?
After contacting the owner via email, she told me that unless I had purchased a whole house cleaning, #1 Ladies Cleaning Service does not offer a 100% satisfaction guarantee. What the ???
08/03/2012
HORRIBLE BUSINESS! I bought a groupon deal and was told I could not set up an appointment for 2 weeks but not because they were over booked but because "regular paying customers" come first. I looked at their openings for "regular" customers and they were open all week! I told them I would pay extra for someone to come asap and they said they would call me back, never heard from them. A week later and several phone calls later she told me they wont come because they send different maids to the coupon holding customers; basically you get the crap maids. I asked to speak to the owner and was told she doesn't speak English then I was given an attitude and told that she was doing ME a favor by giving me a deal. Ummmm I am doing you a favor by giving you business! RUDE,UNPROFESSIONAL, TERRIBLE company. never again.
04/18/2012
This company was absolutely horrible. They broke my blinds in two rooms and broke the stand for my wireless router. Their cleaning skills are worse than mine. I constantly had to call and complain about the job. Since I bought it on Groupon I had four sessions. They refused to even give me my fourth session since I "had too many problems". STAY AWAY FROM THIS COMPANY!!!
Details
Phone: (866) 447-0003
Address: Boca Raton, FL 33487