Serra Mazda

EASIER THAN ORDERING A PIZZA! After 3 days of haggling with my local delearship in Montgomery, I was unable to make the deal work. I called Serra Mazda, asked for the sales manager and I was immediatly connected with Paul. I spoke with him about the exact same vehicle I wanted to have the local dealership pick up and bring to me (88 miles). I told Paul that I had already driven the car model, pre-qualified, and was serious about getting the car that day. This was at 2:00 p.m. on Tuesday 11/13/12. After a 30 minute phone call ( I had to take a call on other line for 12 minutes, Paul DID NOT hang up)Paul gave me a price that I was happy with and turned me over to Tony B. for finance questions. Still over the phone, Tony B. was able to beat our financing by 2.5%. My husband and I left Montgomery, AL. at 4:45 p.m. We got to SERRA MAZDA at 6:30 p.m. Paul and Tony B. had everything ready for us. The paper work was filled out ready to go and all we had to do was sign. All numbers were as we discussed and they gave me great amount on my trade. We were in the dealership less than 45 minutes and walking out with our new keys. The car had been detailed and filled up prior to us coming. Tony B. gave us the required walk around and information before we left the lot.Real talk, we were back home in Montgomery (88miles each way) before 10:00 p.m. I truly wanted to sleep in my brand new Mazda CX-9 that night.. The car is wonderful, however the experience at this dealership was above and beyond anything I could have expected. I felt so comfortable with Paul and Tony B. This comfort level was established within a 6-hr transaction. Only one of which was actual face to face. I feel like I should have invited them to Thanksgiving Dinner!

EVERY ONE WAS REALLY HELPFUL! THE PRICES ON ALL THE NEW AND USED CARS ARE VERY RESONABLE! AND THE PARTS AND SERVICE DEPARTMENT WERE VERY NICE AND TOOK GOOD CARE OF ME AND MY VEHICLE! THE PRICES WERE RIGHT ON TARGET TOO! JUST A GREAT PLACE!