More Info
- General Info
- Free Checking AccountsAuto LoansMortgage LoansWealth Management Services
- Member Services
- BBB Rating
- Services/Products
- Free Checking AccountsAuto LoansMortgage LoansWealth Management Services
- Brands
- visa
- Neighborhoods
- Northside, Fountain Heights
- Other Link
- Categories
Reviews
08/15/2013
I have never been spoken to so rudely by multiple employees from different departments in one company! I asked to speak to a manager and his response was " Oh I'm sorry but how may I help you." REALLY! After telling you your EMPLOYEES are rude to the customer you treat it as if I said they were wonderful! I spoke with Real Estate, Mortgage Department and someone else that was just horrible. I thought it would be more friendly and easy to build a relationship but I guess the bigger banks are big for a reason. I'm closing this account ASAP!
01/30/2013
My wife and I went to americas first because of all their advertising on auto loans and how great they are, we were approved in minutes for a loan of 8000 dollars with a low interest of %5.....GREAT!!! we drive to GEORGIA from BIRMINGHAM to get the car and it wasn't as expected. So, we look around while there and find a NEWER car with LESS miles. Call americas first back, great no problem, even lower monthly payments than first anticipated, GREAT DEAL. DRIVE BACK TO THE CARLOT AND SPEND THE NIGHT IN GEORGIA. We get the car lot to run the papers, fax them to americas first where we have ALREADY BEEN APPROVED, DRIVE BACK TO ANNISTON (the closest americas first) after spending the night in georgia, make it all the way there and they tell us "OOPS, our mistake, we cant finance it for what we already approved you, only DOUBLE THE PAYMENTS with more money down." after we tell them the situation and complain, the best answer we get is "sorry wish we could help" sad thing is i was so impressed with all their grand ads and commercials i was about to change all of my banking over to them. Glad they showed their true colors and only wasted 300 DOLLARS of our money before i made that mistake!!!
01/22/2008
they have terrible policies and customer service we were customers for 15+ years and they just threw away our business like we didn't matter.
01/11/2008
this bank makes things very easy and convenient, they are very fast and friendly.
Details
Phone: (205) 320-4000
Address: 1200 4th Ave N, Birmingham, AL 35203
Website: http://www.amfirst.org
People Also Viewed
- BancorpSouth
1819 5th Ave N Ste A, Birmingham, AL 35203
- Guild Mortgage
505 20th St N, Birmingham, AL 35203
- BB & T
1928 1st Ave N, Birmingham, AL 35203
- PNC Bank
1927 1st Ave N, Birmingham, AL 35203
- Alabama Credit Union
351 24th St N, Birmingham, AL 35203
- Wells Fargo Home Mortgage
420 20th St N, Birmingham, AL 35203
- Mortgage International LLC.
2402 24th St N, Birmingham, AL 35234
- Regions Bank
1900 5th Ave N, Birmingham, AL 35203
- Misty Carroll
1200 4th Ave N, Birmingham, AL 35203
- Signature Finance
1713 3rd Ave N, Birmingham, AL 35203