Quick Messenger Service

As the owner of a communications company that produces a political tv/radio show and publishes a political newsletter that has me dealing with Capitol Hill leaders on a consistent basis, the necessity of receiving/sending couriered material is crucial to our business' reputation.Quick Messenger has been our courier for five years. I tried them out when the courier company we were using went out of business, and I have been impressed since day one. Not only do they meet or beat the "two hour" window they promise on all non-rush orders, but the friendly attitude of the staff -- from management and dispatch to the order-takers to the couriers themselves -- is so refreshing and makes couriering an easy and enjoyable part of my day.And all this wonderful service comes with a very reasonable fee. We could not be happier than we are with Quick Messenger and I highly recommend them to others in the D.C. metro area.

I have to chime in on the Poor review. It is a shame that some one would give QMS a negative on one bad experience. If you are a regular user of courier services then you also understand the plight of the courier and how it is impossible to always be perfect. The same goes for the HR departments who hire couriers. Like many types of jobs it take special people to do this job. In the last 7 years I have used QMS at least 3 times per week for deliveries as close as one block from my office, to street side at the Pentagon, inside deliveries at the Navy Yard and last minute deliveries to BWI, Dulles, National airports and to homes as far away as 150 miles from my office at night. QMS never fails us. Cellhire USA depends on having the ability to deliver our communications to our customers at the last minute. The service level and pricing far exceeds any other courier in the DC Metro area. In addition they always answer with a smile which helps in a usually hectic day.

We use QMS for all our courier needs, from small rush jobs to Congressional deliveries, for which they coordinate very complicated off-site security screening. The few issues that we have had with QMS have been resolved quickly, and they are always responsive to our needs. And we've used them for 10+ years.

In reference to "Very Poor - '06," I have dealt personally with QMS for eight years, and the company did so long before that. I've never had a problem during that time, and any mixup was quickly solved. I know many of the employees by name to the point that they know my voice. This makes it a favorite and a joy to do business with them. They have always come to the rescue when there is a unique request being made, and have always called me when there is a problem, ie. no one home, no one at the office to receive the package. In this 21st century, one such '06 incident mentioned is not cause for "cutting your nose off". Me thinks we have a whiner amongst us. cb in dc

Lewis & Harrison LLC is a consulting firm that works directly with Federal agencies. QMS has been an essential tool to our business for over 5 years. On most days we send 2-3 packages via QMS, some days even more. The CSRs are second to none. The couriers are quick and reliable. As with ALL businesses "snags" occur. What sets QMS apart from all others is that they care and they fix the problem. Plus they are nice people to deal with. You won't find that in most companies in the DC Metro area. An easy referral - hands down the best I've dealt with. PMcCoy - Office Administrator

Lewis & Harrison LLC is a consulting firm that works directly with Federal agencies. QMS has been an essential tool to our business for over 5 years. On most days we send 2-3 packages via QMS, some days even more. The CSRs are second to none. The couriers are quick and reliable. As with ALL businesses "snags" occur. What sets QMS apart from all others is that they care and they fix the problem. Plus they are nice people to deal with. You won't find that in most companies in the DC Metro area. An easy referral - hands down the best I've dealt with. PMcCoy - Office Administrator

Lewis & Harrison LLC is a consulting firm that works directly with Federal agencies. QMS has been an essential tool to our business for over 5 years. On most days we send 2-3 packages via QMS, some days even more. The CSRs are second to none. The couriers are quick and reliable. As with ALL businesses "snags" occur. What sets QMS apart from all others is that they care and they fix the problem. Plus they are nice people to deal with. You won't find that in most companies in the DC Metro area. An easy referral - hands down the best I've dealt with. PMcCoy - Office Administrator

Always on time and at a price that can't be beat. I've used QMS for 20 years without a hitch. Outstanding customer service and incrdibly polite and intelligent couriers.

Called this company at 10:10am 12-21-06 & set up a round trip delivery. The time for getting our doc. to our client was between 12:30 & 1:00 pm for $35.00. The CSR called back over an hour later and advised that this would be a rush job and it would be double the cost. Our company will never use this company again!