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        "Where your pets are family"

        General Info
        Dedicated to providing professional, high quality pet medicine and surgery for over 25 years, MetroPet Veterinary Clinic has been long established as the leading veterinary hospital in our area. Equipped with the most up to date technology and diagnostic capabilities, we are a full service pet hospital that accommodates not only cats and dogs, but also the smallest of fuzzy, scaly, and feathered friends. Our compassionate and friendly team will treat your pet as one of their own in our cozy family facility. We pride ourselves on being active in our community through service and education. We understand that caring for pets and their owners requires progressive medicine and excellent service. MetroPet Veterinary Clinic is where your pets are family!
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        BBB Rating
        A+
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        BBB Rating and Accreditation information may be delayed up to a week.
        Brands
        Fromm Family Foods, Hills Prescription Diets, Thunder Jackets
        Payment method
        check, cash, all major credit cards, insurance
        Location
        We are located near the corner of Bagley and North Rocky River across from the Cleveland Metroparks trail system.
        Accreditation

        AVMA

        OVMA

        Associations
        BBB Accredited since 2014
        Other Link

        Serving the Berea and Strongsville areas

        Categories
        Pet Services, Animal Health Products, Dog & Cat Furnishings & Supplies, Pet Specialty Services, Veterinary Clinics & Hospitals
        Other Information

        Parking: Lot, Free

        Reviews

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        Amanda D.

        11/03/2021

        Overall
        Expertise
        Professionalism

        DO NOT TAKE YOUR PET HERE!
        I researched local exotic veterinarians to find a qualified provider to spay my 6 month old female rabbit. Spaying a rabbit is a high risk surgery, as they do not do well under anesthesia. I found Dr. Alice Toriello and was reassured that she was exotic animal certified and had done hundreds of rabbit spays/neutering. I consented to have Dr. Toriello perform the procedure. On the day of surgery, I dropped my rabbit off at 8:20am. I received a text message at 11:13am telling me that my rabbit was in surgery. I then received a phone call at 1:05pm saying that my rabbit was out of surgery and doing well. No complications. I was concerned that my rabbit had been in surgery and under anesthesia for almost 2 hours. This procedure should take at most 30-45 minutes without complications. I was told my rabbit would be ready for pick up at 3pm (only 2 hours of observation for a 2 hour procedure?!) I picked her up at 3pm and was handed an essentially unresponsive rabbit. I was told my the vet tech who brought her out to the car for me that " this was normal, she was under anesthesia a longer amount of time because a brand new vet they were training performed the surgery." "But, not to worry Dr. Toriello was in the room with them. Your rabbit will probably be like this the rest of the night." Not 40 mins after bringing her home she was dead. I never consented to have a high risk surgery performed by a brand new vet! It was careless to allow a inexperienced vet to take 2 hours to spay my rabbit. Leaving her under anesthesia for an unnecessary amount of time in order to train a new vet! They risked her life to allow a new brand to "try" a surgery. This risk, cost my pet her life. This is a deceitful and reckless medicine practice. Shame on Metropet for allowing this sort "accident" to happen. Save yourself the heartache and take your beloved pet anywhere else.

        Helpful(0)Flag
        KR
        Kathleen R.

        12/01/2014

        Overall

        Best veterinary service we have ever received. Wouldn't trust anyone else to treat our dogs. They are patient, understanding and compassionate. They understand and respect the love you have for your pet.

        Kathy Ratliff

        Helpful(0)Flag

        Details

        Phone: (440) 826-1520

        Address: 298 N Rocky River Dr, Berea, OH 44017

        Website: Serving the Berea and Strongsville areas

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