More Info
- General Info
- America's largest family-owned & operated retailer, P.C. Richard & Son, at 701 Sunrise Highway offers a wide range of appliances, electronics, computers, mattresses and more. Delivery, installation and service is available by their in-house teams. Founded in 1909, P.C. Richard & Son is the company you can trust. P.C. Richard & Son, also known as simply P.C. Richard, is the largest chain of private, family-owned electronics and appliances stores in the United States. Its stores are located in New York, New Jersey, Connecticut and Pennsylvania, with the majority of the stores located on Long Island and in the New York City boroughs of Queens and Brooklyn. Stop by P.C. Richard in Bellmore, NY today.
- Extra Phones
Fax: (516) 783-5218
TollFree: (877) 727-1909
- Payment method
- master card, visa, amex, cash, check, company card, debit, diners club, discover, financing available
- Neighborhood
- Bellmore
- Other Link
https://www.pcrichard.com/stores/new-york/nassau/bellmore.html
- Category
Reviews
03/08/2012
P C Richards has the worst system when it comes to servicing a product (in this case an air conditioner).
They said they would send an authorized air conditioner rep to my home to check out some issues with my recent purchase of an air conditioner. They gave me the next day and said the dealer would call when they would be coming. I waited all morning and when I tried to call them. The number was not a working number. I called the main number they said they'd get back to me.
All in all I spent several hours on the phone with the purchase store and their main office in each time getting wrong numbers on trying to reach their corporate offices.
When I finally did reach their corporate officer and supposedly able to talk to an officer of the company, a gentleman gets on the phone and says he's a corporate officer, but a manager/supervisor is his title.
To make this agony shortened, he tells me I can't go any further then him with my problem. In reality he's just a supervisor. Since when do supervisors become officers of a company?
To conclude. P C Richards does not know the outside suppliers, authorized dealers. And their employers are not told corporate phone numbers (help line) are not used anymore.
Terrible servicing to purchasers.
Details
Phone: (516) 785-4600
Address: 701 Sunrise Hwy, Bellmore, NY 11710
Website: https://www.pcrichard.com/stores/new-york/nassau/bellmore.html
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