Ny Cupcakery

Where do I start...first off I ordered NY Cupcakery a couple of years ago and told myself I would never order from this place again. I ordered a cake and the cake tastes like spray paint...Yes! spray paint!!! I complained and the owner told me they ordered a new glue which the cake absorbed the glue chemicals. No Refund just a store credit that was not even half of what the cake costed. But why would I want to order from a place like this again??!?!? Fast forward to my bridal shower, my bridesmaid thought, 'hey let's try this place and and just follow up and confirm the order to make sure we get what was ordered since it was the most reasonable cost-wise'. The end result was a higher price than was originally given, the cake and cupcake decorations didn't look anything like the picture that was given to the person that works there, the filling wasn't what they specifically ordered and the cupcakes didn't have any filling after confirmed that there would be. This place is a joke and I would not recommend this place to anyone. I'm just glad the cake tasted good minus the HAIR (Yes!!! hair!!!) that was found in the cake!!!!!! They should be out of business the way they orchestrate their customers service and their business.