Everfresh Carpet & Upholstery Cleaning

I've been using Everfresh for years they always do a great job at a resonable price, my carpet & furniture always looks and smells great, all my freinds and family uses them and are very happy with thier work I highly recommend Everfresh.

I have used this company several times in the past and although the guy always ran a little late, I liked their work and thought the price was decent. Since I live in Belleville, and they are located in Belleville, I figured it was a perfect match. I had an appointment scheduled with them last Thursday at 4 pm. When 5 pm rolled around, I called them to find out if they were running way late, or if they'd forgotten about me. The guy told me that he'd had an emergency situation and could not make it...I think a phone call from him would have been nice. So, he said he could come the following morning, but that didn't work for my schedule. He finally asked what time I normally made it in from work. I told him and he told me that we could reschedule for today, Wednesday, Aug. 20 @ 6 pm. I called him at around 2 pm today to confirm our appointment, since they don't call and confirm. He told me that we were still on. Well it is 8 pm now, and no one has called nor showed up. I called around 7 pm and got his voicemail, of course. Sometimes a good deal isn't worth it. I WILL NEVER USE THEM AGAIN, AND I WILL MAKE SURE THAT NO ONE I KNOW USES THEM IN THE FUTURE...RUDE AND UNPROFESSIONAL....CUSTOMER SERVICE SUCKS!!!!



Walden Woods Resident