Toys R Us

The workers are clueless about store product. Asked about a program that was "supposed " to be available at that location. NONE of the employees had any clue about it. Except one and he seemed confused why the front desk was clueless. But he left me up there to try to explain to the help desk what I was looking for.

Manager, Jerry is so wonderful. He is always so welcoming to us and goes above and beyond to make sure we find what we are looking for. The store is always well stocked and clean, and the associates are also very professional and helpful.