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Neighborhoods
East Harlem, Upper Manhattan
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Reviews

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KB
Kate B.

02/18/2015

Overall

The team that arrived to move our treasured belongings were very professional, nice and they did an amazing job. My husband and I were very pleased with their attention to detail and thoroughness. We will definitely be calling to have our other items moved as soon as we sell our home. The driver was great at explaining everything very clearly to us

MH
Michael H.

02/10/2015

Overall

I thank you for employing such wonderful men. They were prompt, efficient, patient, courteous, very careful moving our belongings. They moved quickly so they could stay within our time frame. Your moving van was very clean and bug-free which is always a concern when moving fabric covered furniture and mattresses. The movers carefully wrapped our furniture to protect it and used blankets for extra cushioning. All when very well with no mishaps. I would highly recommend your company and will use your services if we ever need to move again. Thank you for making our move so smooth and trouble-free.

MB
Monica B.

02/05/2015

Overall

Great company. Fast service. Took great care of my furniture. Upfront pricing was nice considering they didn't know what they were getting into. Easy to tip this company. The guys were quick, clean, and professional. Neal is warm and stays in communication. I highly recommend them. Thanks Neal.

JH
James H.

02/05/2015

Overall

By far, the best moving company I have ever dealt with. Chris does a great job and is very detailed. They moved my belongings with care. They went over and beyond with getting my couch to the second floor, when the stairs were too narrow. I have used them twice in the last year and will keep calling them back.

CR
Claude R.

02/05/2015

Overall

Our relocation consultant was very helpful and responsive. We had question and made changes and our consultant was there for all our needs. Our move team was Excellent two had a really large move (2 days) and they handled our special items with care. They were very friendly and professional. Admiral Van Lines did a great job !

MG
Maria G.

02/04/2015

Overall

These guys are great!

it was more than worth it for the piece of mind we received. Delivery went smooth and everyone called to m

make sure everything was being done to our satisfaction.

We felt very well taken care of.

It's more than moving our furniture, they moved our HOME. you're moving, don't hesitate to call these guys.

This was my first time moving my family and my home.

We weren't going far but we had so much to move and every bit of it was valuable to me.

I dealt first with Sean and George who was so professional and incredibly knowledgeable.

The crew that came out was great!

They were friendly, polite and efficient. Most of all,

they were fun. Meaning that moving is stressful and even so I found myself laughing and smiling.

Great crew of guys!

I can't say enough good things about Eddie. He really knew what he was doing and how to run a crew.

kept me in touch and informed all along the way.

The best evidence that I can give is that I was sort of sad to see them go.

They really moved my home with care.

It was the best money I've spent in a long time.

Fantastic, Thank you

MR
Mary R.

02/04/2015

Overall

Movers were cooperative and helpful, From the initial estimate to the day of the move, they made the process super easy & fast. The team was very professional, its was a 5 walkup move of 2 b"r from 69 st upper east side to Dumbo Brooklyn. No complains and Very smooth and pleasant moving experience we've ever had. from the office to the Destination movers were polite and respectful. not only to us but with each other we had to put some of our staff in there storage since we moved to a smaller place. the storage rooms are clean and well maintained, movers and storage team were courteous and quick. Everything went smoothly and nothing got broken.Personal and professional service, keep their word on service and cost

AS
Anthony S.

01/27/2015

Overall

First things first No matter what anyone says I am not paid to review this company. I used this company on 1/26/2015 to move my STUDIO apartment 25 miles accross Long Island with NO TOLLS. The quote I received was $375, which for such a small move made sense. There were good aspects to this move and bad aspects, so please read before using them.



1. Before agreeing to work with them, I asked if the crew came from Jersey which is where they are located, or Long Island, which is where I lived. The salesman told me they come from Long Island, which was a lie because the driver came from Jersey and charged me tolls for his travel. The tolls were INFLATED beyond belief to $68. I know that's not how much it costs, but they wouldn't budge.



2. They quoted me at $375, which never mentioned all these small little fees I would have to pay. So YES there are HIDDEN charges.



3. The movers were scheduled for 8am, arrived at 10am. No one ever called me, I had to call them twice before getting an answer as to where they were.



4. Once they came, I must say the crew was VERY nice and handled our furniture, boxes etc. with care. The crew chief kept saying there was no extra charge for blankets and that he'd tell me when there would be an extra charge. Of course they didnt tell me. They wrapped my furniture and hit me with a $91 material charge for wrapping it. Obviously another INFLATED number.



5. Once we left my storage unit to drive to my new apartment, they went to get coffee. I made it from the unit to my new apartment in 35 minutes. It took them (2) hours which I was billed for. Another way for them to inflate the charge. The driver kept mentioning accidents which was ridiculous because I had just made the trip myself.



All in all, this is a SAD way to do business. If this company was honest and upfront they would be an awesome company. Their crew was extremely nice, but they lie to you all the time about the most ridiculous things. As if I don't know how much it really costs to buy a roll of wrap and some tape/boxes. Or as if I don't know how much it costs in tolls to get from Jersey to New York.



My advice. Whatever they quote you at DOUBLE the quote and that's what you will probably pay. They handle your furniture with care and are nice and put things where you want them.



Use at your own risk.

NF
Nick F.

01/19/2015

Overall

My move could not have gone any smoother than this, Very organized, professional, took care of the stuff they moved as its theirs, They showed up right on time and had everything loaded into the truck in an hour and a half. That being said, nothing was damaged and they definitely knew how to pack a truck. I will recommend their service to all my clients and I will not hesitate to use it again when needed.

MF
Mark F.

01/13/2015

Overall

This company was so polite, caring and honest I couldn't have been more happy with the move, these guys were very professional, gave me a good price, no damage and everything was done very fast but with great quality. These guys carried everything up the stairs I almost wanted to cry of happiness haha and later had a big heated discussion with the super! Everything went according to the plan. Thanks!

SM
Shay M.

12/31/2014

Overall

courteous and efficient as the pick up. The entire staff was extremely polite and ensured that all items left in the appropriate room at the house. All packing materials were neatly disposed of and no waste was left behind.

DF
Donna F.

12/30/2014

Overall

I had a great time and really enjoyed my move for the first time ever. They were totally professional and from the time they arrived until they left on the pickup end and delivery end, This moving went smooth and without any problems or mess, What’s even better, was my super affordable price.

EM
Elena M.

12/18/2014

Overall

Precise, careful, and efficient. Very professional and easy to get along with. they respected my moving-out deadline and of course everything was safely delivered. I recommend these guys and I leave 5 stars for the wonderful service.

TC
Tango C.

12/07/2014

Overall

These guys are total crooks! We entered in all the stuff we had and where we were moving from and to on their online form and were quoted $475. They then took four hours longer than they quoted us, tried to charge over $1200, and refused to unload any of the stuff on the truck until they were paid this insane amount up front in cash. When we contacted the number on the website we got nowhere with the guy in charge. We gave them as much cash as we had on hand and finally got them to agree to unload the truck while someone went to the bank. When it came time to pay we made them itemize every charge. They had added packing materials that we had not authorized them to use. When they first came they gave us a list of materials and had us check off what we wanted and sign for the amount. They were instructed to ask us before using any other materials. Instead of doing this, they took the liberty of using and adding on $120 worth more than we had signed an agreement for. The head mover scratched out our totals and wrote in his own without consulting us AFTER we had already signed. They also tried to charge us an extra $42.50 by rounding up there time by over half an hour. They also quoted us $95 for one hour of travel and then tried to tell us it was $95 per hour for travel and that we owed for two hours. On top of that, they told us we owed for gas and tolls. No where in our quote or on the website did it mention these charges. When we tried to point out these discrepancies, the mover in charge became rude and argumentative. We finally talked them down to just under $1000 and they agreed to leave. BUT, and here's the kicker, they asked for a tip. We refused.

Details

Phone: (800) 287-0299

Address: 97 E 2nd St Unit C, Bayonne, NJ 07002

Website: http://www.admiralvanlines.com

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