The Arbors of Battle Creek

I have lived at a Townhouse in The Arbors since April, 2015. Their maintenance is horrible at best! My air has worked a whole week and a half this entire summer. Every time I put in a maintenance request for ANYTHING it takes close to two weeks to get someone out to even look at the problem, which doesn't get fixed right the first time. The screens in EVERY window are either bent or don't fit the window. Since my central air doesn't work I am forced to keep my windows open - however, because the screens aren't meant for the windows they are in, I get all types of bugs in the apartment - including wasps (one of which stung me while I was standing in my kitchen. I had to contact their corporate office 2 weeks after my first request to get the air fixed - just to get someone to come over. Three men spent about 15 minutes dinkin' around with it...got it pushing somewhat cold air out. A week and a half later it was out again. I understand central air, and apparently screens, are not necessities - however they charge a ridiculous rent. Within that rent I pay for the amenities they said I would have. Here is a list of a lot of the problems this townhouse has had since I moved in (April, 2015):



1. No central air (it should be noted, I live right next to someone who works in the office - her central air has worked like a charm this whole summer. Must be nice).

2. Screens do not fit the windows.

3. Wasps/hornets/bees nests are under a lot of the shutter facades that surround the windows.

4. All of the drains were clogged when we moved in & continue to clog on a regular basis.

5. The water is unsafe to drink. My husband, children, dog, and I all got sick when we first moved in. We now have to buy bottled water. Additionally, I have to clean the toilets/sinks/tub at least twice a week to avoid a black film sticking to it.

6. The basement leaks every time it rains.

7. The fuses blow a lot

8. Pieces of the window treatments break off whenever we try to open & close them.

9. Anything that happens in the unit next to us can be smelled in our unit (smoking mostly).

10. The water heater keeps going out and it makes my electric bill skyrocket.

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Problems outside of the townhouse:

1. The lights outside are always out - it is pretty creepy to try to walk to my vehicle with no lights. I have to use a flashlight at night - not because I'm scared (although that is part of it) but because it is so dark it's impossible to see where I'm going.

2. The potholes will swallow your vehicle. Although I have noticed they spend a little extra time on the roads and grass that surround the office.

3. Vehicles get broken into on a consistent basis. It has happened to me as well. These people will steal ANYTHING (including my dog's tennis ball).



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Code/compliance officers were at my townhouse two days ago - no warning, just popped in - and inspected the entire unit, top to bottom. I would like to hope this may benefit us or future residents, but I have given up on the Arbors altogether. If you're looking for a new apartment or townhouse in the Battle Creek area I hope you're doing your research and reading these comments. It will save you a lot of money and aggravation. The rent isn't that low to begin with and NOTHING is included. I thought I was getting a decent deal because the townhouses are huge - washer/dryer hook ups, LOTS of closet space & storage - but it's just not worth all of the problems that come along with it.

Horribly disrespectful staff, disgusting apartments, poor maintenance - overall horrible experience. Wouldn't recommend to my worst enemy!

I love these apartments, just wish that they had an up to date website. The best part is they let you pay your rent online!