Total Comfort Heating & Air Conditioning

The air conditioner at our condo (outside Baton Rouge) went out, so I called a local company for service thinking it just needed charging. When they arrived, in a matter of just 10 or 15 minutes, it was diagnosed as needing an entire new unit, inside and out to the tune of $4700. An estimate with diagnosis was written and I was charged $85 for the diagnosis. After boasting about how many units they have replaced in the complex, they left us with no air for the weekend.

The following Monday, I called Total Comfort in Baton Rouge who I have used for 10+ years, and asked if they would drive out to check the unit. When the technician, Tony arrived, I did not tell him about my prior experience. Immediately, he questioned why my compressor was completely disconnected. Still not saying anything, he completed the check stating a rusty contact could have caused a flipped breaker, which he replaced. The unit has been blowing ice cubes since. Total cost…$148.00. I then revealed my story to Tony, who then appeared not surprised about that local company.

Thank you, Total Comfort for the quality, honest work you have provided our families over the years. And especially thanks to Tony, your professional technician, who has always provided us with professional, courteous service. Thanks a million (or at least $4700, for now.)

Just had my exisiting house's indoor/outdoor AC system changed out with a new Lennox heat pump system. Call around to talk to several places and ended up going with Total Comfort and am "Totally" happy that I did ! Working with them was nice as they are always friendly and are always happy to answer any questions I asked, and were very honest and dependable with their service. They arrived on time to install and did a great job with everything, and am very happy afterwards with both the system itself, and also with doing business with Total Comfort and Guy (Owner) as well.



Highly Recommended!

Chris