More Info
- General Info
- Since 1954, we've been serving the Baton Rouge area with a complete suite of financial products and services. Neighbors Federal Credit Union is a credit union/bank offering consumer and business services to anyone who lives, works, worships, or attends school in the Greater Baton Rouge area.
- Extra Phones
Phone: (225) 819-2178
- Payment method
- master card, visa, amex, apple pay, cash, check, debit, discover
- Neighborhood
- Scotlandville
- Other Link
- Categories
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Reviews
09/23/2015
Dreadful, Awful, Horrendous, Atrocious!!! Service! DO NOT BANK WITH NFCU. I came into the branch to be added to my husbands account and the person assisting us, Aimee Meyers, was a complete failure. Upon activating my cards, she stated that she had typed the wrong expiration date and has to start the process over. Who does that? DO YOU KNOW WHAT THAT COULD HAVE CAUSED???? Last month, our credit card was denied because of this same error! Next after supposedly getting the cards printed, she informs me that an offset occurred - what is that??? When I asked her to please verify that the card pins were correct, she tells me that she cannot until 2pm that afternoon! Like I have to wait until 2pm to have your error corrected???? This was the worst experience EVER! I avoided the Goodwood Branch because of their awful service to end up with MORE AWFUL SERVICE! I have gone to Iberia Bank and received MUCH better service that any NFCU BRANCH! There is no excuse for this awful training and I feel that all the branches NEED A NEW TRAINING CLASS conducted ASAP.
Details
Phone: (225) 330-4443
Address: 7800 Howell Place Blvd, Baton Rouge, LA 70807
Website: https://www.neighborsfcu.org/location/howell-place-branch/
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