Foot & Ankle Institute

I did not want to give 1 star. I usually don't leave reviews, but if I can save one person from this "office" I feel like I've done my part. This place is awful. From the moment you walk in the door, you feel as if you are invisible. I stood at the window while two members of the office looked over me. Not so much as a hello. Once I was brought to the back I could hear staff talking and joking about other patients. This is the most unprofessional place of business I've been to in a while. Dr. Le was nice, but his staff has to go. I will not be going back. I was referred to Dr. Le by my primary care doctor. I did not complain while I was there, but notified my PCP. I was told this is not the first complain about their office and he will not be referring any other patients to them.

My dad has been seeing Dr. Le for four years now and loves him! yes the wait may be a little longer but its definitely worth it. He takes such good care of my dad's feet especially since he is diabetic and doesn't like to take care of himself. He has offered us everything from night splints, to orthotics and shoes and all of which has helped with his foot pain and preventing any sores and ulcers that happen a lot in diabetic people. And he has amazing bedside manner, he is so funny!! If I ever have a foot problem I will definitely go here and I tell all my friends to come here also!

Do not go here - it is a horrible business! I waited over 3 hours for my appointment ( I showed up 30 minutes early) and only spent 5 minutes with the doctor. I was lied to about the custom made orthotics - was told I would get 3 sets for $350. I paid the $350 (and the $30 copay) that day. I came back a week later and they charged me another $30 copay just to pick up the orthotics - and I only got 1 pair instead of the 3 pairs they said I would be getting. Their explanation? "Oh, the girl must have told you wrong...the 3 pairs is only for diabetic inserts. These are special and really expensive." Don't waste your time or money!!!

Its a joke.. All they want is your money. I thought I did my research on the web, not so.. I felt very rushed, in and out..