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08/29/2013
Don't go....I went yesterday and after 25 minutes I still didn't have my cake order placed. Went in and one of the employees asked me if she could help me, told her I need to place an order to be picked up next week she told me to take a seat and someone would help me. I told her I didn't need anything special sheet a sheet cake..so I sat down while a lady was talking to someone about a wedding cake after 5 minutes the lady told them to look at the photos and she would be back. thinking the lady was going to ask what I needed I got ready...wrong...she went to the back. So I got up again and waited up front...people came and went...say the lady on the phone in the back..while I waited I counted 5 people working...when I asked again the girl told me she was not trained to take orders and I would have to wait...while I waited saw other customers not happy...one cake had to be fixed...employees not talking to customers...so after 25 minutes I told an employee that this was bad customer service and I would go to SAM's...she said she was sorry, still didn't offer to help...so I left.
Was in and out of SAM's in 12 minutes...cake was ordered...It will be a LONG time before I go back to Baum's if ever!!!!
Details
Phone: (225) 927-0760
Address: 8046 Florida Blvd, Baton Rouge, LA 70806
More Info
- General Info
- Family owned and operated since 1934. Two locations to serve you: 8046 Florida Blvd. Baton Rouge, LA 70806 and 10550 Perkins Rd. Baton Rouge, LA 70810 You can order your favorite pastries, cakes and gelato and have them delivered right to your door!
- Email Business
- BBB Rating
- Services/Products
- Wedding Supplies, Wedding Cakes.
- Payment method
- amex, master card, visa
- Price Range
- $$
- Neighborhood
- Mid City South
- Other Email
- Categories
- Other Information
Attire: Casual
Parking: Lot
Cuisines: Ice Cream, Dessert, Bakeries
Price Range : Average
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