Lee & Jack's TV & Appliances

We had a new washer delivered and installed. The next day we noticed water on the floor of the laundry room. After checking to ensure the washer connections were tight we called Lee and Jacks to let them know there was an issue. Even though it was the day before Thanksgiving and a very busy delivery day they assured me that someone would be out to check it. At 7 pm the owner and another employee arrived in their personal vehicle. After evaluating it they determined that it was a defective washer. They had brought another exact model with them in case so they installed the new one. We are extremely appreciative of the personal service and follow up that Lee and Jacks provided. Even though it was not their fault that the washer was defective they provided excellent resolution in a very timely manner. I encourage all to shop local and specifically consider Lee and Jacks for your appliance needs.