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More Info
- General Info
- If you're looking for a car buying experience with exemplary customer service, you should head down to Thunder Chrysler Dodge Jeep Ram. Located in Bartow, Florida, we serve Lakeland and the entire Tampa Metro area. We specialize in selling new and used vehicles, financing, and service and repair.
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- Brands
- Chrysler, Dodge, Jeep, Ram
- Payment method
- master card, visa
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Reviews
I went to Thunder Dodge (Bartow, Fl) in June of this year. I brought my 2016 Ram Eco-Diesel in earlier this year due to a malfunctioning DEF pump and tank. I was told my software would be updated after the repair. I researched the update and saw numerous complaints about losing power and fuel mileage after the update. I was assured, by the service manager, Jason, that this problem had been corrected. I agreed to the update. I don’t drive much so I hadnt had a chance to compare. Last week I drove to Texas and back. My truck has lost power,and instead of the 30-31 HWY MPG I was accustomed to, I was lucky to get 20 MPG. I feel I have been intentionally misled in order to have an update put on my truck. And with the price of diesel at an all time high, this is a significant misrepresentation of the facts. I am out a substantial amount of money and driving an underpowered truck. I would like to hear some plausible input to rectify the situation. I feel my truck has been devalued by this misrepresented update.
I was so pleased with the whole team. Craig and the finance department went above and beyond to get me into the car I desired. Can't say enough good things about this dealership
Details
Phone: (863) 533-0793
Address: 1425 W Main St, Bartow, FL 33830
Website: website
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