Heritage Toyota Catonsville

Everyone was very friendly and the buying process was not long and painful. This my my second purchase from Russel. I would come back again and again.

Easiest car buying experience ever. Thanks David Day!

My salesman, Brad Jones was great, answered all my questions. Finance manager, Bong Lee was also very wonderful, all paper works were all explained clearly & quick. People say it takes all day to buy a car, it only took me only less than 3 hours! I looked at cars, test drove, looked at my other options & so on!

all of the staff with whom I worked--Jon Reiner, Natasha, Raphael-we're very helpful and enjoyable as well.

My expierence at Russel Toyota was excellent. I would recommend anyone searching for a new vehicle to go there.

Had a great experience with my purchase at Russel Toyota. Have purchased from Russel before. Was glad I went back again. Our sales person Chris made the total transaction a pleasing one. If I want to know something about my vehicle I was told just call were here t help you.

Great service, sales men did great in getting me in and out, .... price was "OK" there was a factory "rebate" not given but over-all price was ok.

the sales experience was excellent. deon was very nice and very knowledgable. he did everything needed to make the experience a great one.

Best Toyota dealer in the state! David Day is the best salesman there. Our family has bought over nine cars from David...

good people. did absolutely everything we requested. couldn't ask for more out of a sales experience. so good, we bought two of 'em. Thanks, John and Rafael, and whole team.

Had a great buying experience with Russel. Everyone was very friendly and helpful. Tim was great.

David Day as always was helpful in everyway. My family has brought several cars from David and we would recommend him to our family and friends.

david day made car buying to easy. i m almost sorry i bought a toyota to last the rest of my life, i will never get to come back to buy a cars from him.

Very pleasant overall buying experience. Very courteous, patient and helpful salesman, Jim Rehder, and finance manager, Bong Lee.

This is a review correction - Calvin did a good job - would of liked to get a better bargain, but we are pleased with what we got.

This was our first experience at Russel Toyota. Dave Day the sales person was very personable and was easy to talk with. He knows the car business and told us to call him once we left if we had any questions or concerns. He also said that he would assist us in getting rid of an old Volvo that we currently have. He and my husband engaged in talk the entire time. We didn't feel rushed and we didn't feel as though the sale of the car was all he wanted. Raphael, your finance person was also very personable. He took his time, explained all of the papers in detail, and answered any questions that we had in detail. He also said that we could call him if we had any questions. What drew us to your dealership was the price of the cars. We had been on line comparing prices of cars from the various dealerships and Russel beat them all. I will certainly share my experience at Russel with friends and family and encourage them to first of all visit you on line and then visit you in person, glad I did

ALL GREAT GREAT SERVICE

From entering to leaving the dealership, everything was great!

on Saturday January 25th I purchase a Toyota rav4 from russell Toyota. I t was a very pleasant experience and I am very satisfy with my purchase and I would like to thank J.D lee so much for his help to get me a good price and for all the time and the energies that he spend with me he is a very knowledgeable and know about all the inventory .I will recommend every one to buy from russel Toyota and deal with J.D.Lee.great service and friendly staff.thank you to everyone

Our sales person Tim was great. He spent a lot of time helping us with the car and hooking up the phone and showing us everything about the car. The process took longer than expected. Buying cars in the past (at other dealerships) I did not have to go from office to office to get paperwork filled out and people try to sell me more things for the car..