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NEVER EVER get Trapped in that place. It's not fit to keep stray dogs !!! The so-called manager is never available. I've been to the office so many times and there is never anyone there. The repair guys take forever top get ANYTHING done, if they do it at all.. The so-called manager is disrespectful, and treats tenants as if they were serfs. Anytime a tenant has a problem, and stands up for their self, the so-called manager retaliates and threatens said tenant. It took weeks for them to replace my air conditioner, and I have a baby in the house. My frig does not work properly, and I see no end in sight to getting it resolved. The security is non-existent. I would tell everyone that considers these apartments, keep going. They are simply way more stress, headache and hassle than they are worth.
Quail Oaks Apts - I lived there 5 months out of my 6 months lease, when I moved I give them 30 days notice and told them I wanted to make payments plans on my remaining balance , no one never sent me anything. The whole time I lived there; I had to fight to get the repairs fix in the apartment. The dishwasher did not work when we moved in or the stove- after fightning with them over 2 months - they brought us a dishwasher (brand new one) even after they hook it up; it still did not work the way it suppose to. I had to call my own plumber out there to look at it. The stove did not work either; they did fianally bring one after a month went back. Also, you could never reach anyone in the office or security after hours. They did not have the apt ready when we move in and they have well over a month notice. Since noone sent me anything in the mail to pay my remaining balance; I now have 1000 dollars against me.
Details
Phone: (972) 286-6151
Address: 12725 Quail Dr Apt 166, Balch Springs, TX 75180
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