Santa Rosa Apartments

Lived there 4 months and glad to be out.



The management was unresponsive to most needs and did not return calls.



My car was broken into, vandalized, and I was left with a $600+ bill to make it operational again, so do not think their courtesy patrol means anything.



The paint was so thick in the apartment that the doors stuck. I was scared to have my kids close the bathroom door, because I knew that they would not be able open it without help.



The windows and doors provide no hot/cold resistance to the outside, so our electric bill was usually $200/month in the winter for a 1000 square-foot place…that is ridiculous.



People rummage through the trash bins almost on the hour throughout the day and night.



Furniture is discarded near the dumpsters and often sits there for weeks before being removed.



Be aware that they will make you pay for a professional carpet cleaning out of your deposit when you leave. I had to pay that even though the maintenance person who did the walk through agreed that the place was cleaner than when we moved in.



Also, they never told us we owed any remaining utility costs when we moved out, and then a little over a month after we moved out, we received a gas bill for $1.98 with a $35.00 collection fee, and the management had no ability to deal with it on my behalf. They often just tell you to deal with it. If the management knew what they were doing, they would have taken the residual out of my despite, BEFORE returning it to me, and saved me the $35 collection fee.



I would recommend against living at the Santa Rosa apartments. If you have other options you can consider, it would probably be best to live somewhere else.



Good luck.