New Generation Insurance Services

ABSOLUTE BEST INSURANCE AGENCY IN BAKERSFIELD!

Carlynn at New Generation Insurance is the best! We were previously dealing with another insurance agency who held our homeowners and I had some questions. I repeatedly contacted our agent over the course of 2 months (yes you read that correctly - 2 MONTHS!!!) however we never received even one response! Becoming increasingly frustrated, I decided to look into other options and came across New Generation and Carlynn. After initially speaking to her and explaining our situation, she immediately top-line assessed where we were over the phone, explained next steps and offered NG services. That gave us the confidence we needed that they would help us out. She went to work lightning fast! Carlynn had several options available to us ready to present when we met for our appointment. She walked me thru each and every option, explained them in detail, demonstrated the utmost patience and understanding with my endless questions and even gave me various scenarios as to what and how coverage would affect us as homeowners. She also explained the entire process to switch over our insurance. She is incredibly knowledgeable and provides the answer before you even ask the question. All I can say is this is the best experience dealing with Carlynn and the New Generation Insurance agency. You won't be disappointed.

BAD SERVICE!!! they hung up on me!

I started with this office 5 years ago with my auto insurance. They beat what I was paying then I did my home policy then my business policy. Cheapest in town and best service

Do not use them no matter how cheap they claim to be. Lack of knowledge, and poor customer service. You could do better with a dart a phone book page, then going with these guys. STAY AWAY