Neira's Collision Center

Worst experience ever, the staff was dismissive. The reception acted as if they are the only body shop in town. The Geico Insurance person seemed to mean well. In the end the work that was done painted only the spot that was damaged and workmen's attempt to blend in the paint was awful at best. I should have read the reviews. I won't even drive by this place ever!!!

Be careful with what you leave in your vehicle. I cleared out my vehicle before I dropped it off. The only thing that I KNOW!!! I left in there was a folding chair (because it did not fit in the small rental). No big deal, I figured "why would they take a chair". Well, sure enough, the chair is gone and they "can't find it". Although my car looks good, it took a week longer from the day that they said my car would be done. They called me everyday with the same story. "Your car is in the paint department". They do good work, but it's really sad when you cannot trust a company like that. If they took a chair, then what won't they take??? Gabriel was not very good with communication either. I will definitely be going else where next time, and I recommend others do as well.

Glad I looked over these reviews. Looks like they have a lot of unhappy customers and I will avoid this place. the five stars are for the reviews, I did not have any work done here.

We went to Neira's for extensive auto repair after an accident in 2012, and they did a wonderful job. They were so friendly and accommodating to us, and completed high quality work in a timely manner. We recently had to have our shield replaced on the same car, and even though I don't think it was completely covered by our warranty, they quickly replaced it without charging us! By the way, this required obtaining the part from the Toyota dealership, and they still got it done in less than one full day. On top of that, because we live close to the location we used, Sam offered to give me a ride home AND to drop the car off to us when it was finished! When I asked what we could do to thank them (including writing a review), Sam simply said, "Nothing, we just really appreciate your business." We couldn't believe it - it's so rare to have a business selflessly go so far above and beyond for its customers. Needless to say, we'll be using Neira's for ALL our future auto repairs, warranty or not!

Highly recommend Neiras Collision Centers Inc.! Took my 06 dodge Dakota in because I was in a fender bender. Dropped off my Truck on Tuesday and it was ready on Friday. Great place and extremely helpful staff, my truck looks amazing! Really happy with there over all work. They pay close attention to detail and it shows that the love making there costumers happy.

DOUBLE CHECK ALL REPAIRS... My wife took her 2006 honda accord there after an accident we herd that it was a very excellent and respected businesses we learned the hard way we got scammed. Days later after getting it back the car needed new tires on my way to the shop i heard loose parts in and out of the car, The rear dash all the clips were broken off removed improperly ,The body molders missing clips, The under carriage right muffle out of its support bracket, Well getting new tires the shop informed me that the rear rims were bent and needed to be replaced, If the insurgence and body shop work order said REPAIR OR REPLACE and payed them what happened , I went back and got WE CAN NOT FIND ANY THING WRONG WITH YOUR CAR, So we (my wife and I) look for the stock rims after $450.00 dollars to replace them we fixed that problem, But I found a new and bigger nightmare the right rear brake caliper was missing a bolt and had one of two holding it in place ( keep in mind the impact was on the lift side) I call and got the run around that was it so after $230.00 dollars later I fixed that new brakes with caliper and stock dealer idem ordered bolts.The big ???? is will i go back; HELL NO; if you had work done by them double check it PLEASE BE SAFE NOT SORRY .... I am not a competitor or ever be one but an unsatisfied one time its all it took ex-costumer

I have been a customer of Neiras for years and I can say there is no place I would rather go for body work in Bakersfield. The staff is friendly and courteous and go out of there way to serve you. Also their prices are right in line. Anyone who tells you otherwise is either a liar or a cheapskate. My guess is the two negative reviews here are written by business competitors of Neiras. I highly recommend Neiras.

Looks are deceiving, high priced, parts not replace when damaged. I'ts an accident waiting to happen. A complete scam to charge insurance companies more $.

Nothing special anbout there work, nor service. Overly priced if you ask me