More Info
- Email Business
- Extra Phones
Phone: (661) 491-9409
- Payment method
- amex, cash, debit, discover, master card, visa
- AKA
1st Stop Smog Test Only
- Categories
Reviews
09/09/2014
Had a coupon for a $38 smog check. When I got there I was told the total amount would be $58 (unless of course you don't want the certificate). My truck failed due to my battery not taking a charge. So I was charged $38 and was told the recheck was going to be $20, but I needed to drive my truck with it's new battery to make sure it would pass.
I brought my truck back twice once at 7 days and then again at 21 days and I was sent away both times and told I needed to put more miles on my truck. At the 400 mile mark I had my wife take my truck in. It had now been 35 days. AFTER they inspected my truck and it passed my wife was told we had now gone over the time limit to bring my truck back in and it would be another $38 for the smog check.
When I asked to speak with the gentlemen who told her this he was extremely rude and aggressive. He told me, "It's in your contract man, if you can't read that is not my problem." He was so aggressive I could barely speak. Before he hung up on me his final words were, "It's done man, it's done, it's not my problem. It's $40 bucks if you for your truck". I was now stuck with either paying the amount of allowing my wife the option of fighting this guy to try and get my truck back.
DO NOT USE THESE PEOPLE. THEY ARE NOT TRUSTWORTHY AND IF MONEY IS ONE THE LINE YOU WILL PAY.
11/23/2013
Stay away if you want to be treated with some respect. These guys are shady. My emissions passed and he failed saying carb numbers not found while the other guys passed me just fine!
08/06/2013
I was treated very badly, no idea what customer service is. Decided to go somewhere I was appreciated as a customer.
08/06/2013
I called and asked if there was a charge if the car didn't pass and the owner was extremely rude. He asked what kind of car I had and why was I asking that question. He refused to answer like he could care less. Would not recommend, sounds like a shady individual with a lack of character.
08/06/2011
Run don't walk if you need a smog inspection!! i was treated with so much respect and the employees were beyond helpful . I would recommend this place over and over again. As a single lady I appreciated their care very much. C
Details
Phone: (661) 833-0134
Address: 7001 White Ln, Bakersfield, CA 93309
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