Reviews
08/03/2009
I've been fueling my cars at the Shell Station at Brookside market for over 4 years. Lately I've noticed pumps not working and poor service overall. Today I went inside to pay with debit so that I can get the cash discount on fueling. Cashier Mukesh informs me that won't qualify for the discount. O.k. fine. I walk back out to begin fueling and pump is not working. I walk back in and Mukesh tells me "Why did you tell me pump 3?" First of all I am 100% certain I said pump 2. I asked for $23 on pump 2. Secondly why is he blaming me? I tell me I said pump 2 and he continues to argue with me. BAD customer service. How easy would it have been for him to say he pressed the wrong button and it'd be a few minutes. He made a bad situation worse because he couldn't own his mistake. Taking my business down the street to TEXACO.
Details
Phone: (661) 588-1338
Address: 4700 Coffee Rd, Bakersfield, CA 93308
More Info
- Email Business
- Extra Phones
Phone: (661) 588-7112
Phone: (661) 588-2329
Fax: (661) 588-1338
- Payment method
- amex, all major credit cards, discover, mastercard, visa
- Price Range
- $
- Neighborhood
- Fruitvale
- AKA
Brookside Market and Deli
- Categories
- Other Information
Parking: Lot, Free
Attire: Casual
Good For Groups: Yes
Good for Kids: Yes
Wheelchair Accessible: Yes
Take Out: Yes
Cuisines: Deli, Take Out
Alcohol: Beer, Wine
Bike Parking: Yes
Takes Reservations: No
Outdoor Seating: Yes
Price Range : Below Average
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