Bank of America

I usually do online banking and the times I had an occasion to go inside a bank.. It was Bank of America, 2800 Oswell St., Bakersfield, CA. The tellers are friendly and efficient. I feel bad for them having to deal with a branch manager who's so disrespectful and highly unprofessional and perhaps stressed out! The manager chewed this teller out right in front of me because she wasn't meeting her goal. The teller was in tears.. the branch manager walked away and another teller stopped her to ask a question, she told her to consult the handbook. The employees are victims of unfair treatment in the workplace in the form of bullying, racial differentiation and even pure harassment. Employees are afraid to speak up.. but this branch manager needs to be trained again and possibly anger management. I will never return again to that bank.

Very Friendly employees, but I honestly feel bad for them. Thank goodness I only have to come here once a month. It is so conveniently located for me BUT they are seriously UNDER Staffed! There is always just 1 to 3 tellers for a line that is always almost to the door!