Bakersfield Hyundai

Rich was very professional and friendly. He actually cared about my selection and wasn't pushy. The transaction went very smoothly - I recommend them highly.

I have received exceptional customer service from everyone here at Bakersfield Hyundai. I didn't buy right away, didn't find a much better deal anywhere else, but in the end their service stood out and had me coming back to purchase.

After doing research on several different cars, I ended up at Bakersfield Hyundai without knowing exactly what I wanted. I was a bit tired, frustrated and expected to window shop at one last dealership before heading for home. I was greeted by a Hyundai employee, (salesperson? manager?) who first asked if I needed a cup of coffee, which was appreciated. Rather than the usual, "What are you lookin' to get into today?" question that seems to be car sales script, he asked how my day was and if I'd prefer to sit inside rather than peruse cars outside, since it was freezing. We sat and sipped coffee and I blurted out that I was frustrated with the whole car-purchasing ordeal. I didn't know where to start, which ratings to trust and what I could comfortably do. He said he'd help me figure it out, and then asked me a few simple questions, like: truck, car or suv? big or small? any features I found fun or useful? what would I use it for, mostly? is style important to me? what was I prepared to spend? I answered, and he asked me to take a look at a car I might like. He led me to a Veloster; it was exactly what I needed: good gas mileage, fun features, style and a price that fit my budget. I sat in it for a half hour, loving it, wondering why I didn't start at BH first. Easy as that.

Chuy was great to work with. He wasn't pushy or intolerant. He has a great personality. Hyundai has been a great experience so far!