The Preserve at Travis Creek Apartments

I've been living here for about 2.5 years, and the management has done everything in their power to make sure it was been just awful as possible. First, they insisted on raising my rent every six months while my neighbors got a $50 decrease because the manager doesn't like Asians. Be careful who you talk to! If you get one of the general staff, the girls are usually pretty nice, but the turn over rate is high so they keep changing.



Second, they have mistakenly adjusted my lease rate (how is this even possible?) twice - two separate times in the middle of two separate leases. The single guy working in the office is apparently in charge of these threatening phone calls and I was about to be evicted over 15 dollars a month over three months that they claimed I owed. After fighting with them to just check the lease, they backed down and ALMOST apologized for the mistakes, and definitely not for the threats.



Then, with the economy getting harder, they stopped landscaping my entire building area. All the grass and shrubs just died and turned to mud. It looks like a desert if a desert had water and dirt and management who loves mud pies. So what if they turned the building into a mud pit? What they do care about is the area in front of the management office. Every month, they tear up perfectly fine, beautiful flowers, and replace them with more perfectly fine, beautiful flowers. You would have thought they were competing with Versailles!



Now, the topper. In June of 2009, my home was broken into. They smashed a window and stole about $5,500 worth of equipment. The management never called me back, and it took them almost a day to even come out and look at it after I waited at their office. The girl who took my report said this was getting to be a common thing at the complex - great, I feel even better now. That window stayed broken until almost a month later. After getting as much of my life back together, dealing with insurance and filing with the police department, my girlfriend and I decide to move out. This was a couple weeks after they finally fixed the window. Since I was paying monthly, there was no lease to break so I went in at the start of August and said I wanted to move out. They denied me. Apparently, I can't move out because they said so. A few days later, they thoughtfully informed me that I could move out, but I had to give them written notice. Okay, fine. I can do that. After giving them notice, however, they said I had to stay an extra month because I didn't give notice at the beginning of August. They waited a couple days just to screw me over one last time. It's an amazing skill and quite a sight to see as long as you're not the one they're bending over.



And all that for $1,115 a month (750sqft) with all utilities extra!