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        Neighborhood
        North Shoal Creek
        Categories
        House Cleaning, Maid & Butler Services

        Reviews

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        dcamacho4
        Edited: 02/04/2017
        Overall
        Very accommodating. Always ge...

        Very accommodating. Always get professional, pleasant hskprs.
        Good rates.

        Helpful(1)Flag
        austin.consumer

        04/09/2008

        Overall
        Unforgivable customer service

        Shannon's came recommended to me by someone at work and I used their service for a few months. The cleanings themselves weren't bad (though they did wash my expensive dry clean-only clothes once...) but when I had to reschedule a cleaning the person on the phone yelled at me and then hung up on me. It was a really shocking experience, especially since I felt like I was a pretty loyal customer (I'd even recommended Shannon's to two other friends who I later had to convince to take their business elsewhere after this happened).

        claimed iconBusiness Response04/11/2008

        In our line of business we are certainly used to having to reschedule our clients; in fact it is a major part of the job. It is a daily occurrence. We continue to service them. We would never and have never yelled at anyone who calls our office. Client or otherwise. Try as we may; unfortunately sometimes we are not able to accommodate some client's needs when they demand a specific day and/or time when they do cancel their scheduled day. They may in turn get angry.

        This listing has been claimed by a business representative.
        Helpful(0)Flag
        john-e

        01/11/2008

        Overall
        Shannon's Personnel Service of Austin

        I have used Shannon's housekeeping

        service for many years, and would

        highly recommend them for any housekeeping needs... Always efficent, friendly and on time. They have never let me down...

        Helpful(0)Flag
        chicarlz1

        01/11/2008

        Overall
        The service I received was the...

        The service I received was the best!

        I called them because the price was the best I found and needed help for the holidays. I truly didn't expect that level of service calling at the last minute and for what I paid.

        Helpful(0)Flag

        Details

        Phone: (512) 452-4884

        Address: 2613 Buell Ave, Austin, TX 78757

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