Premiere Events

My wife and I got married 4 years ago. We used Premier Party Central for renting of all of tables, linens, silverware, plates (much more) and we rented their hall (Texas Star Event Center). We used them because of their great availability and nice facility. My wife and I ended up spending a little over $39,000 to be COMPLETELY RUINED by the event manager!



It has taken us 4 years to post this warning because it has been something that has profoundly affected my wife! They stopped our wedding just as the dancing had begun. They first approached me and said, "you well exceed your contracted limit, we will not let anyone else come in" and I said it was fine. No more than one hour later I was bulled away from dancing with my wife and was asked to go outside. I at that time was told that people were coming in through the emergency doors, and I said "lock them". They explained they couldn't for fire department safety. We agreed that my wedding planner staff was going to help them keep an eye on the doors, and I went back in to enjoy my wedding. Finally, my wedding planner comes up to me and says "WE HAVE A PROBLEM". I uncertain of what was happening, followed her. My wedding planner took me to the event manager from the hall/party central and the Sherrif. I was told that they could not stop people from continuously coming in, and they were going to stop my wedding. They told me "you have 20 minutes, start saying you goodbyes or we will turn on the lights and stop the wedding". As I stood there shocked and not knowing what to do, I began to negotiate with them. They first said "we can't let the party continue due to fire department regulations" they then said "give us $2,500 and we will allow you to continue the party" . So, me not being able to get them $2,500 on the spot, they shut my wedding down and I couldn't do anything about it, my wife cried all night and in our honeymoon. To this day, she can't watch our wedding video or photo album without crying.



We couldn't peruse legal action because their contract is VERY WELL written. We have video and images of how the event manager contradicted herself and our videos and images show that there wasn't over 200 people in the building, but our attorney said it was useless because of the contract we signed.



Just be careful when signing their contract and agreements! They also stopped our wedding and caused us humiliation and they still have the nerve to use the photos of our wedding on their stores, ballrooms, show's and advertising! Be careful!!

RUDE RUDE RUDE!!! stuck up ladies working there, this place just needs to be out of business! DO NOT go to Premiere party central, there are better much much better wedding places to go to, who help you and don't just stare at you when you walk in. honestly I would never go here again even if it was the last place on earth, would not recommend to anybody!

This business has no regard for others. They are rude, unhelpful and I recommend any other company than this one for your party needs. Do not give these people your hard-earned money, they deserve to go out of business.

I was forced to use Premiere by my venue for my wedding. They messed up my order, provided chair covers that would not fit, were supposed to refund my money, not to mention the two port-a-coolers I rented did not work! They will not return my calls or pay me back. I only gave them one star because I had to in order to get this review to work. "Premiere" is a ZERO.

I have used them 2x. they have a scheduled time to pick up your items. Well when I went the 1st time, they did not have anyone to load the tables/chairs (as they should). I am a female and the woman there had me wait for about 20 minutes. When the guy still had not showed up and I needed to go as I needed to start decorating for the party, she told me to go ahead and load them. I had no choice as I needed to leave soon. I had a bad back ache after that. another time I thought I would give them a try. After about 10 minutes of trying to get the young girls in the front to attend us, we were sent to the back to load the tables/chairs. Well about 20 minutes later a guy showed up to help load. But it took us about 45 minutes total of being there.