Pak Mail Anderson Mill

I went to the store with the intentions of only purchasing a box for my item and then going to USPS to mail from there. Upon entering the store I noticed signs that said they shipped for USPS, FedEx etc. So I figured that it would be easier to just ship from there instead of driving all the way to the post office. So the man takes all my info and then tells me that it will be a whopping $130 to ship. Since I had already done my research online and had concluded that it was the cheapest to ship from USPS only about $20-$30, I knew that that was outrageous. I told him that I could not afford that and would just like to ship using USPS, and he went on to tell me that USPS would cost way more to ship because even though my item did not weigh much it was large and it would take up more room on the truck and thus the post office would consider my item to weigh 46 lbs. which would cost me more in shipping and also his packaging price was at least $30 for it. I told the man that I would just like to buy a box instead for my item so I could take it and ship it myself at the post office. He then (now with attitude) punched harshly the register keys to ring me up for a box. He then rudely told me that it would be $12.98 WOW! $12.98 for a freaking box! I went ahead and purchased it just to get out of the store as fast as I could. After leaving the store I felt a lot of remorse for purchasing a $13 box when I could go to the grocery store and get one for free. I went to the post office to ship my item and they do go by weight not by size and it only cost me $31.58 and that includes $2.60 or insurance. I don't normally write reviews but I feel like I need to because this guy is ripping people off. People try to make a little bit of money just to get by and he takes it. I would not refer this place to my worst enemy, do not go to this place!!!

I called about mailing a fragile gift to a cousin overseas.



The clerk told me it would be nearly $700 to ship, so she recommended I try the USPS.



I thanked her and said I'd come in to have it professionally packed by Pak Mail to make sure it wouldn't get destroyed.



I went in and spoke to the same woman who packed it for $40.



I brought it to the USPS who said it was way too oversized to be shipped by them.



I went back to Pak Mail and the clerk said she'd either refund my $40 or she could repack it to try and make it smaller or in two boxes.



She said I could pick it up that afternoon or in the morning.



I told her "no rush."



I called the afternoon of the next day asking about it and the owner answered.



He said they packed it correctly and they would not refund my money or repack it unless I paid again.



I said that the clerk knew it was for the USPS since it was her suggestion and she did not pack it properly for them.



He told me I was cheap for not sending it with him (again - nearly $700).



He says there's no way he's packing it again or refunding no matter what.



He blames me and says it's packed so it won't get broken.



He won't acknowledge that the clerk suggested the USPS and didn't pack it properly for the occasion.



He was extremely rude and obnoxious and would not listen to reason or the facts of the matter.



Me: Pak Mail suggested I send it through the USPS. I asked you to professionally pack it for that purpose. I paid a lot of money for it. It was done incorrectly for the stated purpose.



Him: It's your fault. It's not our fault. You pay again or go away.



If you want to do business with someone like that, do so at your own peril. The owner seems to have changed in the years since the other reviews. There are plenty of other places with very positive, recent reviews to choose from. Avoid this place.