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RELAX IT'S RHEEM|RELAX. IT'S RHEEM|IT'S RHEEM

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BBB Rating
A+
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Brands
Admiral, Amana, Bryant, Carrier, Coleman, Frigidaire, GE, Ge, General Electric, Hotpoint, Intertherm, Janitrol, Kenmore, Lennox, Maytag, Payne, Rheem, Rheem/Ruud, Ruud, Sub-Zero, Trane, Trane/General Electric, Whirlpool, York, York Shipley, dishwashers, refrigerators
Payment method
amex, discover
Associations
BBB,Better Business Bureau
Categories
Other Information

Parking: Lot, Free

Reviews

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ME
Manuel E.

09/09/2016

Overall

Hank's continues to be our go to AC specialist. After 17 years of maintaining our ac unit, it made sense to replace it this year. Hanks delivered!!!

MS
Melanie S.

08/18/2016

Overall

Pleasant and hard working technicians. No complaints at all. Everyone was quite professional. You guys are the best!

AH
Angela H.

08/10/2016

Overall

No one wants AC trouble when it is 95 outside. Hanks got to my house very quickly to fix what was ailing my aging unit. Hank also did not pressure me into replacing the unit, instead recommending what could be done so that it will work for awhile longer. I definitely will call him when it is time to replace it. I recommend this company.

JP
Jerry P.

07/11/2016

Overall

Mike was very helpful and explained the problems that I was having with my AC. He told me my options. Then he fixed everything that was wrong. Thank you!

JP
Jessica P.

06/23/2016

Overall

You folks always come on time, work efficiently, are polite and careful. We always recommend you!!!!

JJ
Jimmy J.

06/08/2016

Overall

Hank's Service has been an overall excellent company. From the first phone call to the actual service has been extremely professional. They are on time, very nice and respectful.

EJ
Emily J.

05/31/2016

Overall

Great to work with as I am a property owner who is not local. Never worried about them taking care of

things communicating with me. Great service for a smaller fee.

AJ
Ann J.

05/12/2016

Overall
Expertise
Professionalism
Promptness

This is the second time we place a call for service to an old system in our office building. I will continue using Hank's for all of our service needs.

FP
Frances P.

04/13/2016

Overall
Expertise
Professionalism
Promptness

Great service,showed up when they were supposed to,fixed my refrigerator and even gave me a few tips on how to make it run more efficiently.

KP
Kathleen P.

04/06/2016

Overall
Expertise
Professionalism
Promptness

Hank's service is fantastic. After trying to deal with a home warranty service and getting NO results, I called Hank. He came out on a Sunday (SUNDAY!) and fixed me up. Gave me a diagnosis and enough refrigerant to get me through until (hopefully) I can get some satisfaction from home warranty. Meanwhile, I'll be calling Hank for any future AC/heating issues.

ET
Ester T.

03/29/2016

Overall
Expertise
Professionalism
Promptness

Bobby was my superman this morning. I was given services within hours of me calling. Speedy and effective and cost-effective. I signed a yearly contract. Don't wait to get this service for yourself!

MV
Matthew V.

03/16/2016

Overall

I am so happy with Hank's Service. Booby and Thomas did a great job fixing my problems. They were courteous and prompt. They got the job done quickly and explained everything. I have used Hank's before and will use them again.

MW
Millicent W.

02/25/2016

Overall

We have used Hank's since we moved into the house 8 years ago. The first time we chose to call them over another company was only because their sticker was on our AC unit. They have actually serviced this house for the past 20 years through the various owners and have more information on the air conditioning unit history than we do. They are great and reliable company and I would highly recommend them to anyone.

DR
Donald R.

01/28/2016

Overall

I've been a customer of Hank's for the past 11 years, and have had consistently excellent service. Prompt, courteous response to calls, competent technicians who have shown up when they said they would, more than satisfactory service, and great follow-up for any problems. I highly recommend them for any residential heating/ AC needs. I've been an Austin resident for 20 years and they'll always be my first choice.

MS
Michael S.

01/19/2016

Overall

Very good! Thank you Hank's Service for an excellent experience... Highly recommend to everyone and anyone.

SH
Stephen H.

11/02/2015

Overall

Very good service ! They are very knowledgeable ... Thank you to Hank's Service, I am satisfied !!!

craigs278

08/08/2012

Overall
The reps from Hank's have alwa...

The reps from Hank's have always done great work.

david223

07/10/2012

Overall
Everyone has always been very ...

Everyone has always been very kind. Thank you so much for all you do.

stevencruz241

06/27/2012

Overall
The person that come to my hou...

The person that come to my house was extremely friendly and very professional. I would use them again. They do good work too!

Details

Phone: (512) 458-9962

Address: 11504 Morningsun Dr, Austin, TX 78737

Website: http://www.hanksacservice.com

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