More Info
- General Info
- The DHL Express Service Point at Next to Austin-Bergstrom International Airport in Austin offers international shipping services and next day shipping and delivery for your personal or business needs. With a staff of shipping experts and a variety of day and time-definite shipping services, easily ship luggage, passports, or packages of any size to destinations across the U.S. or internationally. For more information and DHL Promo Codes to help you save on every shipment, visit our store today.
- Brands
- air, courier, packaging, shipping
- Payment method
- amex, check, discover, master card, visa
- Location
- Austin-Bergstrom Intl Airport
- Other Link
https://locations.us.express.dhl.com/tx/austin/9401a-cargo-avenue
- Categories
GalleryView all (2)
Reviews
11/18/2014
THE WORST DELIVERY SERVICE EVER. I was expecting a package so i stayed home the day it was expected to come. I watched the tracking service on their site and once it stated that it was with the courier I was expecting it soon. An hour goes by and I refresh the tracking page and to my surprise it read "Delivery attempted recipient not home" I was in utter shock. I had to walk outside of my apartment to make sure i was in the correct apartment. I even checked the delivery address i used and it was no way they could have tried to deliver it and i did not hear not one knock on my door! I even left a signed note on my door with my tracking number so that they could leave it in the rare circumstance that i stepped out of my house to throw the trash away or something. I called the location and the crap they said was that the courier couldn't get into the apartment gates. Firstly there was never a reason for me to believe i had to give them a gate code because there was absolutely no section that anything of that nature was stated. Secondly, i live in a highly populated area with people going in and out of the gate frequently so i KNOW there was a way for them to get in the gate if someone was coming in. Lastly, THERE IS A FRONT OFFICE WHERE THEY CAN ACCESS AND FIGURE SOMETHING OUT! Now i had to drive a long ways to their express station to pick up a package that was not even attempted to be delivered in the first place. These people are LAZY, INCONSIDERATE, INCOMPETENT, and RUDE! I really wish there was a way to give them 0 stars because one is just too many for this low life establishment.
Details
Phone: (800) 225-5345
Address: 9401A Cargo Ave, Austin, TX 78719
Website: https://locations.us.express.dhl.com/tx/austin/9401a-cargo-avenue
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