DHL Express ServicePoint

THE WORST DELIVERY SERVICE EVER. I was expecting a package so i stayed home the day it was expected to come. I watched the tracking service on their site and once it stated that it was with the courier I was expecting it soon. An hour goes by and I refresh the tracking page and to my surprise it read "Delivery attempted recipient not home" I was in utter shock. I had to walk outside of my apartment to make sure i was in the correct apartment. I even checked the delivery address i used and it was no way they could have tried to deliver it and i did not hear not one knock on my door! I even left a signed note on my door with my tracking number so that they could leave it in the rare circumstance that i stepped out of my house to throw the trash away or something. I called the location and the crap they said was that the courier couldn't get into the apartment gates. Firstly there was never a reason for me to believe i had to give them a gate code because there was absolutely no section that anything of that nature was stated. Secondly, i live in a highly populated area with people going in and out of the gate frequently so i KNOW there was a way for them to get in the gate if someone was coming in. Lastly, THERE IS A FRONT OFFICE WHERE THEY CAN ACCESS AND FIGURE SOMETHING OUT! Now i had to drive a long ways to their express station to pick up a package that was not even attempted to be delivered in the first place. These people are LAZY, INCONSIDERATE, INCOMPETENT, and RUDE! I really wish there was a way to give them 0 stars because one is just too many for this low life establishment.