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06/26/2014
Avoid this place at all costs. I had my brakes done, and two weeks later, they were squeaking. I went back, they resurfaced my rotors and told me that they recommend that I get new calipers. I asked if it needed to be done right then and was told no. I went in about two months later since my brakes were squeaking again. Had the caliper service done at that time. Guess what? Brakes still squeaking. Went back again and was told they were going to put on new brake pads and resurface the rotors again. I am also told I need new Calipers. When I tell Manny I already had those done, he responds with an "Oh, must be under a different invoice"..I'm confused. If resurfacing didn't work the first two times, why would it work now. Also, did you even inspect my vehicle or just say I needed Calipers. Were they not done on my last visit? I paid for them to be done. I was then told a price it would cost to resurface since I now needed these new pads. When I questioned Manny, he starts clicking on the computer and tells me another price. I question him again and am told yet another price. I tell him no thank you and leave. I have filed a complaint with the Better Business Bureau.
07/02/2013
Noisy brakes brought me in while traveling out of state. Juan explained and showed me items in question so I could make an educated decision about repairs needed. Friendly, perfossional, and patient he won me over and gained another satisfied customer. I would highly recommend this company.
John
Details
Phone: (512) 326-9091
Address: 6015 S Interstate 35, Austin, TX 78744
Website: http://www.brakecheck.com
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