Foundation Financial Group

JP, Thank you for all the time you have put in and answering all my questions. I chose Foundation Financial Group because you were the most direct, to the point and had all the information up front. When speaking with 2 other potential lenders, that were not as streamlined and jumped around too much with the information they were giving me. Both you and Lorraine made it an easy & quick closing. You made it a very personable experience and I thank you.

Joe, you are my best friend, and I am glad I found you and Foundation Financial Group. Most companies need to take a moment and realize just how valuable their people are especially you, the level of excellence in customer service and professionalism you provided me I really thought was extinct after talking to other mortgage companies. You are a fine example in leadership with this new promotion any individual that has the opportunity to work under you by following your example could bring Foundation Financial Group to new heights of success.

Quinton, I just want to let you know that we appreciated your efforts on our behalf. Your frequent and supportive phone calls were very helpful. You made the entire loan process very easy and even pleasurable! I particularly like your professionalism and your very positive attitude.

From my first phone contact with Kim, I found her to be interested in helping me find the loan that best fit my needs. Her instruction to me for documentation was completely clear, and I could tell that she did her job with care and diligence. She convinced me of her desire to see my loan funded, and it was. She did all this quickly and in a friendly manner. It was a pleasure working with her.

Hi Megan, just wanted to let you know how much we appreciated the way you handled our application with Foundation Financial.



From the beginning, you convinced us that Foundation Financial, because of your open, truthful, consistent and determined efforts was the right choice for us. You listened to us, confirmed our needs and chose the correct product for us. I know that there were a few days during the course of our project where, because of my schedule, I was a little overtaxed with your requests. You remained very professional, understanding and helpful never the less, and you got us through the process in record time.



We were offered very competitive products by our own bank and others, but no one else showed the interest in our business, and offered as much of themselves, as you did Megan. The savings on the home insurance package you offered (nearly 50 percent off!) was sensational.



Thanks again for all your help. Best wishes for your continued success . You obviously love your work and with your work ethic and dedication, you are sure to continue doing well.

My husband and myself would like to the thank you for a job well done. We are aware that this was a real challenge. We just wanted you to know that the way you handle our process from the beginning to the end was excellent. We don't feel we could have closed this refinance without you. Your professionalism and eagerness to achieve our expectations was over whelming.



Good luck to you in the future I know you will work hard for many more clients like Lenoise and myself and close their loans.

It is with a happy heart that I write of my wonderful experience with Foundation Financial Group during a recent refinancing of my mortgage. And, primarily, my satisfaction and joy was dealing with your very competent employees: Lauren Hill and Susannah Ruby.



From the very first phone call, Lauren presented herself as an exceptional professional with seasoned interpersonal skills. I had actually been working with another company when I received Lauren's phone call from Foundation Financial Group. I had dealt with and ignored many calls from lending institutions in the several days since I had applied on-line and was satisfied with the proposal that I had been granted. But, Lauren's manner was immediately attractive and she was determined that she could make me a better offer. The more I spoke with her, the more I realized how much more thorough and knowledgeable she was than the company than I was already working with.



Lauren and Susannah spent countless hours on my refinance and often worked well into the evening. It was not unusual to receive emails and phone calls at 7:30 in the evening.



I was particularly touched by the very personal way that they handled a family crisis during the refinance period. My elderly mother was in the hospital out of state and I needed to be there. There were many documents that your office needed from me in order to continue the process. I had no choice but to abandon my end of things and go to GA to care for my mom. Lauren and Susannah were genuinely compassionate and encouraging about the situations. I have no doubt that this interruption caused hardships on the time-line that they were working with, but they both handled it so gracefully and with genuine concern for my family.



The most pleasant part of the work was actually forging a relationship with these two young women. Putting your finances in the hands of someone whom you've never met could be a daunting process, but Lauren continued to educate me at every turn. She was always contrasting how Foundation Financial Group does the process and emphasizing the thoroughness that each client receives as opposed to some other companies. She completely put me at ease with my questions and answered them in a way that a "lay" person could understand.



Certainly one expects a strong understanding of the financial endeavors that she is engaged in, but Lauren offered so much more. She was efficient and smart but also so very human and fun. I particularly enjoy conversation and often we shared part of our personal lives. It was just so easy to relax and know that she was truly motivated to get the best plan for me that she could. My expectations of the refinance were exceeded and in a time-line far quicker than I though possible.



I spoke with Susannah less but again, was so very impressed with her abilities. She had a delightful sense of humor and it was so fun to relate on a personal level that went beyond the "basics" of transferring information. I think she and Lauren have a synergy between them that would put anyone with a financial need at ease.



Thank you very kindly for such a stress free experience. It was amazing to have the notary even come to my house for the signing of the multitude of papers instead of my going to her. Also, the appraisal team that you selected for the area was equally competent and personable.



ALL the way around, from the first phone call to Lauren's very kind personal note of appreciation at the end of the work, Foundation Financial Group impressed me on the highest level. I will gladly refer anyone that I may to do business with you.

Kevin, Jess, and Erin are incredible. The whole process only took a couple minutes and I saved $600 a year to boot. Thanks FIS, you rock!

I am writing this letter on behalf of my husband, Johnathon Bell and myself regarding our recent re-financing of our mortgage loan. We would like to say that we were very pleased with the quick and simple process that we encountered with your company, and in particular the manager, Daniel Sessions. We have re-financed before, and it was a long, drawn-out process, and very frustrating, so we were hesitant to do it again, particularly with an on-line company. However, after inquiring on-line about rates we were contacted by Scott, from your company, almost instantly. After Scott got all of our information he put us right in contact with his manager, Daniel, who assured us that he would try and get our loan done within 15 days, which we found impressive, but not quite believable! We did our part, getting the papers and verifications to him next day, and found him to be very professional and personable when we visited your offices. Furthermore, we were pleasantly shocked when everything went without hassle and we were ready to close in LESS that that original 15 day quote. We would definitely recommend your company to anyone we speak to about mortgage loans. Thank you for making our re-finance a pleasant experience.

Thank you once again for all the time and energy you put forth with getting me to closing. I have to say that I have consulted with about 5 different lenders over the past year so I know what I'm talking about when I say that Foundation Financial Group is by far the most professional organization I have ever dealt with. Actually I don't think I ever dealt with a representative as professional and courteous as you in any line of business I have engaged in. I appreciated you following up with me every day and guiding my and/or keeping me up to date with current status of this process up until closing. I also appreciated the high/positive energy you displayed whenever we spoke. You truly made this extremely stressful process easy and worthwhile. If I had to judge FFG on a whole based on my experience with you and compared to all the other lenders I have dealt with I would sincerely say that FFG is #1.

You so wonderfully made it possible for me to refinance my home. Thanks to your knowledge, determination, and your resourcefulness this has been the most smoothly operated loan process that I have ever experienced. Patrick, I must admit at first I was extremely skeptical with all the scams out there, but I can truly say throughout the entire loan process you told me to rest assured, that you will find the answer to any obstacle we encountered and you did. Foundation Financial Group is lucky to have you on their team. You are not just knowledgeable, but you also have the personality to comfort the customer. Patrick I would recommend you any time. YOU WERE AWESOME!!

I just want to this time to thank Foundation Financial Group for all your assistance with my home refinance. My wife and I greatly appreciate the time and effort that you gave our loan request. When we first started this process I was very hesitant about the whole "home refinancing" aspect. Boum, you walked us through the entire loan process with Foundation Financial Group. You went above and beyond to ensure that all our questions and concerns were answered and made us feel at ease. I am glad that you were our loan officer.



It has been a pleasure!



I will recommend you, and Foundation Financial Group, to anyone that I come across who is in need of financial guidance.



Once again, THANKS!

My experience with FFG was great. Although my home did not appraise at what I thought it would, Richard was still able to save me money each month as well as shorten the life of my loan by 6 years!! I would highly recommend a refinance with them. ---- Debra G.

We just want to thank everyone at Foundation Financial Group for the great job they did on our refinancing. We will save a great deal of money thanks to all the hard work you all did for us.



We especially want to thank Randy Woods for his hard job and for putting up with me. My husband said he really had his hands full and appreciates the patience he gave.



Randy took the time to explain every question we had not matter how silly it might have seemed. He even went out of his way to return a call on a Saturday in reference to a message I had left on his voice mail late Friday night. Which doesn't happen often, most would have waited till Monday. This whole experience was made so easy for us. Even the closing, which was done with only our convenience in mind, made it so easy because my husband's job travel so erratic. When Randy said, "If you have any questions or need any help just call me.", he meant it.