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Fax: (804) 798-6433
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Folkes Electrical Contraction Co Inn
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01/10/2013
I have been using this contractor at my facility for many years now and i have always had a clean cut, knowledgeable electrician show up to do work for me. These guys show up early, work hard, and clean up when finished with a job. Their labor rates are reasonable, especially when i have had other contractors do work for me in the past and i must say that FOLKES can get more work done before lunch than what some of the other contractors i was using would get done in a day or more. I can always expect for these guys to show up and do a job right the first time, so I will never call another Electrical Contractor as long as I need electrical work.
10/18/2011
I called to talk abou residential service. The lady I spoke with was RUDE with a tone that was completely unacceptable for a customer. She was quick to tell me that they charge $95.00/ hr with a minimum charge of $150.00. She was then quick to tell me they refuse to do estimates. They exist at my pleasure not me at theirs. I will be sure to let everyone know that Folkes Electric in Ashland VA is no one to work with.
This sounds to me like the customer is unhappy because we were not able to come to her home and give an estimate for a project. Something like this would not be a standard practice for replacing a light fixture or adding an outlet somewhere. The only way to cover overhead expenses (electricians hourly wages, fuel, insurance, etc.) is to charge by the hour and in the amount of time it would take for us to look at something small like that, we could have spent that time completing the project. Also, it seems as if this person is unaware of the contracting business in a way that if we were to give him/her a quote, what would stop him/her from taking our number to a competitor and asking them to beat our price. In the end, it would result in us doing all of the legwork into looking at a project for our competitor to do the work. If the case were along the lines of building an addition or a garage or something of that nature or something of substantial size, at that point we would be happy to discuss taking a look and providing an estimate. The bottom line is that we do value each and every customer (even residential customers), but it is not feasible nor good business practice for use to provide every single person with a quote.
Details
Phone: (804) 798-8080
Address: 206 Haley Rd, Ashland, VA 23005
Website: http://www.folkes-electric.com
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