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- Email Business
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- Mattresses.
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- Amana, Estate, Frigidaire, Kitchen Aid, KitchenAid, Lg, Maytag, Samsung, Whirlpool, refrigerators
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- amex
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Genuine Appliance & Mattress
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Reviews
12/04/2019
Bought an entire new kitchen. The information was perfect every question was answered correctly and with a good attitude. We were in there many times measuring and remeasuring width, depth, door swing etc... Always helpful ans courteous. Every appliance over the range microwave/convection, Dishwasher, gas range and French door bottom freezer all work perfectly. Definitely will be back.
01/19/2015
Worst experience I have ever had with a large purchase. Previously bought a fridge from these guys. No issues there. So decided to repeat my business and bought a dishwasher. They did not have it in stock. Attempted a delivery the next week. Installers came and unhooked the old unit, but discovered the new Maytag was damaged. Was told they'd order a replacement and be in on Thur. Installers left us without running water. I had to cap off the supply line to the dishwasher. Thur comes and we are told the delivery would be late afternoon and they couldn't deliver it until the following week. Informed of my dislike as we are going on 2 weeks since purchase. Then was offered to deliver on Saturday. Installer comes Saturday while I'm at work so my wife is only there. Installs the new Maytag but twists the copper hot water pipe and it begins to leak. Does not offer to fix it and tells her to turn off the water to the house so she can have it fixed! Again left without water and now a busted pipe. $183 to have a plumber come fix his mistake on a Sunday. We had two more appliances to purchase from them in the future. Not a chance now. Plenty of places to buy appliances. Suggest you look elsewhere.
Details
Phone: (636) 282-1700
Address: 3938 Vogel Rd, Arnold, MO 63010
Website: http://www.genuinemaytagfestus.com
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