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BBB Rating
A+
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Phone: (703) 358-0022

Neighborhood
Bluemont
Category

Reviews

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AJ
Adam J.

04/21/2014

Overall

I am a current tenant in a building owned and operated by Virginia Management INC (Potomac Towers).



Management: The management of this building (and likely the management company) is dishonest. This past month our utility bill was 4 TIMES what it normally is. The management told all residents to file all complaints with the utility metering company "Studebaker Submetering". Upon contacting Studebaker sub metering we were told that



"The property ran out of their heating source and had to purchase oil for the use of heat for the apartment. The property is just now receiving these bills for that purchase, which is why you see it on your bill now. The property instructed us to break the cost down for three months. Meaning the next two bills will have an increase in HVAC."



$180 a month is RIDICULOUS for utility charges for a one bedroom apartment! Even more ludicrous is that the management KNEW this increased HVAC charge was about to be dumped on all the residents for THREE CONSECUTIVE MONTHS and didn't have the decency to at least warn residents that it was coming or explain what was going on. They tried to pawn all responsibility off on the utility metering company. Completely dishonest and unfortunately an accurate representation of how the rest of this building is managed as well.



On a separate note the maintenance staff is very responsive however the HVAC units in the building are very old. The unites are covered with mold every summer when the AC is on and despite filing multiple complaints with management and the maintenance staff they do not replace them they simply keep cleaning it off every few months.



Location: The location is fine but there is a lot of noise from route which runs just behind the building.



Amenities: They are over valued by the building. The "gym" is small and has very old equipment that barely works and no free weights. The roof patio is NEVER open except for 3 hours on July 4th every year to watch fireworks. The pool is nice though is not heated and often too cold to be comfortable.



Overall I would NOT recommend that you move into ANY property owned and operated by Virginia Management INC building.

Details

Phone: (703) 358-8897

Address: 4600 Fairfax Dr Ste 1002, Arlington, VA 22203

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