Sky Event Center

ME AND MY WIFE ORIGINALLY USED THIS BANQUET HALL IN ORDER TO HOST OUR CEREMONY. WE GAVE MORE THAN REQUIRED FOR THE INITIAL DOWN PAYMENT. WE SCHEDULED THIS EVENT WITH OVER A YEAR IN ADVANCED. 8 MONTHS BEFORE OUR WEDDING WE CALLED THE MANAGER SLASH OWNER.(ELDA OLVERA) IN ORDER TO RESCHEDULE TO A LATER DATE. WE SPOKE OVER THE PHONE SEVERAL TIMES AND EACH TIME WE SPOKE OR MADE A PAYMENT WE WOULD REINERATE THE DATE AND ELDA WOULD ALWAYS ASSURE ME AFTER EACH CONVERSATION THAT THE DATE HAD BEEN SUCCESSFULLY CHANGED. COME TO FIND OUT 3 MONTHS BEFORE THE BIG DATE ELDA FAILED TO RESCHEDULE MY DATE AND GAVE THE DATE TO ANOTHER EVENT. THIS IS MOST DISSAPOINTING BEING THAT MOST OF MY FAMILY LIVES OUT OF STATE. KEEP IN MIND THAT IT WAS ELDA WHO REACHED OUT TO ME AND MY HUSBAND TO LET ME KNOW ABOUT THIS SUDDEN CHANGE IN EVENTS. AT FIRST SHE SEEMED EXTREMELY APOLAGETIC AND EVEN OFFERED A FULL REFUND OF THE MONEY WE HAD ALREADY GIVEN OR A DISCOUNTED RATE FOR THE SAME BALLROOM. SINCE TIME WAS OF THE ESSENCE WE HAD NO CHOICE BUT TO FIND A MORE EXPENSIVE BALLROOM. ELDA OLVERA PROMISED TO REFUND ME AND MY HUSBAND OUR MONEY. 3 MONTHS HAVE PASSED SINCE THAT DATE AND THE ONLY THING I HAVE RECEIVED FROM MRS. OLVERA ARE NASTY REMARKS AND DERROGATORY COMMENTS. ALL I EVER WANTED WAS FOR MY WEDDING AND ALL THAT SORROUNDS A WEDDING TO GO AS SMOOTH AS POSSIBLE AND NOW THANKS TO MRS. OLVERAS MISTAKE WE ARE SHORT THE AMOUNT OF MONEY SHE HAS DEPRIVED US FROM. I FEEL THEIR IS NO NEED FOR PROFANITY BUT I AM TRULY DISSAPOINTED IN THE DECEITFUL PRACTICES THAT SKY EVENT CENTER PRACTICES.