Southwest Auto Lube

Worst experience ever! They have had my truck since Dec. 2017. It is now May and they still have my truck. Took it up there wanting them to order a clutch pedal bracket assembly with spring, and install it. Instead after having my truck they repair parts my husband replaced the day before we took truck to them and voided my lifetime warranty on those parts. Even after my husband told him not to. Now he tells us in April he wants payment for supposedly re-buying the two parts not needed and labor. I have asked on many, many occasions for a bill on those parts from the place he bought them! HE still has yet been able to produce any bill. He's never given me a bill of a breakdown on anything he's claiming he did to truck as well! This is the owner of the shop doing this! On top of all this, my attorney calls Eddie asks about the truck. Eddie's replies you want to buy it, my attorney tells him no they just hired me as there attorney and I was going to try and settle out of court! Never have I known such a disgrace to auto mechanics!

I was driving by this establishment and boy am I glad I did!!! The head mechanic named Eddie knew exactly what he was doing and very particular with his work. Diego is good as well as they work great as a team!! Will be taking all my business here!!