Enchantment Heating & Air Conditioning

Enchantment Heating & AC, Albuquerque, NM:



My family and I suffered a large house fire a few years back. The general contractor subcontracted Enchantment Heating & AC - mainly Richard Polk – the owner of Enchantment Heating & AC. Richard is difficult to work with and is willing to lie in open court for general contractors; contractors that openly admit to insurance and contract fraud in court and contractors that have been successfully sued for fraud. Richard’s work was questionable as well. His work can’t be trusted. He did not completely tie in the old with the new ducting; the new was required per code and per the insurance company. When I questioned him – much later on how cold the house was during winter – he scolded me like I didn’t know anything about cooling systems. It turns out that he did not correctly merge the old with the new systems. He did not install a damper as I had noticed hot air pouring out of my swamp cooler on the roof – much later of course; a waste of heating and costs. Richard is untrustworthy, dishonest, stiff necked, his work is not in your best interest, and he is willing to lie to save his business and lie to get future subcontracts with fraud committing general contractors and friends. I have been waiting a long time to publish this information, but take my word for this – do not hire this gentleman. There are several fine mechanical companies here in Albuquerque – do your family and yourself a huge favor and hire one of them before you consider Enchantment Heating & AC. (there needs to be a rating of 0 outta 5 - I was forced to give this gent a 1 star rating)